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April 2024 by David Shervington
Great service great shoes worth the money.
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April 2024 by Tom Criblez
This place was extremely friendly and accommodating. My man Dave hooked me up and guided me to the right pair of boots for me. Appreciate you, man!
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March 2024 by Eric Ogden
Great store. Customer service is excellent. I was shopping for new iron ranger boots and David polished up my 10-year-old boots and added new laces while I tried on new boots. Friendly, helpful, great place to shop for boots or cool accessories; gloves, glasses, and hats. Definitely recommend!
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March 2024 by Julián Forero
Last week I bought some boots and the service was excellent, today I went to the store to express an imperfection in the boots that does not allow me to work correctly and the employee David assisted me, with an attitude of discrimination I felt very poorly attended to, I only ask that the treatment towards customers is friendly and cordial, regardless of whether it is a purchase or a product guarantee which they offer at the time of purchase
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March 2024 by Athenea Imperato
They are very attentive and friendly, the products are of very excellent quality and recommended.
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January 2024 by Matthew Smith
The most knowledgeable and friendly staff. I have just spent an hour here with Obrin (excuse spelling!) and his patience and guidance were amazing. I’m thrilled with my new pair. I have had great experience with David in the past as well as the young lady in the store. Excellent experience. Thank you!
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December 2023 by Mike Depalo
They stole my boots!!I came in for a resolve with my RW Moc Toe boots that are limited edition and not made anymore. The employee behind the counter was interested in them and asked a million questions about the boots that had nothing to do with a resole.They convinced me to “not send the boots to Red Wing HQ due to it taking 4-5 months” but instead send it through them to a “local cobbler”After 4-5 weeks I called (the shoes were supposed to be done in 2 weeks) to find out not only are my boots missing but they’ve been supposedly trying to call me non stop for weeks.Liars and thieves.
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November 2023 by Robert W.
I bought the irish setter boots and both boots had holes by big toe...brought em back to the redwing store where i bought them in nyc and they claimed its not a manufacturer defect so im stuck with $300 boots with holes in both of them....redwings guarantee ain't worth the paper its written on and as a union bricklayer i tell all my union brothers about the way red wing don't stand behind their product anymore...I'm with thorogood boots from now on....redwings stink!!
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August 2023 by chad newbry
Unfortunately had a terrible experience at this store. The sales rep was either incompetent or straight up lied to me :/ TLDR: go to the store in Manhattan.Red Wing employees are on commission which I normally don't mind. Capitalism at work usually works... in this case it didn't. I guess it did in a way, I went to another store and purchased them there.I asked the salesperson if they had three different varieties of Blacksmith boots. He said they had two (of the three possible). At this point I was admittedly somewhat annoyed (not his fault) as the reason I went to a store was to see the actual shoes in person.But I continued to press on. Maybe I'd fall in love with one of the two varieties he had. Unfortunately this is where things turned for the worse. He stated that copper color they had in stock was better for me than the briar color they didn't as he felt it was more versatile. This directly contradicted what I've read online and my own experience with colors of shoes. At this point I started to get the feeling he was only interested in closing the sale (not in me getting the perfect pair of boots).I then asked if another store in New York had the briar style so I could see the leather in person. He said none of the New York stores did, but there was one in New Jersey. Either he is incompetent or he lied about this. I went outside and called the manhattan store and they had them in stock. I would expect a sales rep to be able to accurately gauge stock at other stores or at a minimum know their stock keeping isn't well done and say that you need to call to get accurate counts.
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June 2023 by brian sullivan
Great bootsGood for your feet
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June 2023 by Dennis McCleneghan
I went to Red Wing Shoes at345 4th Ave. in Brooklyn today, looking to purchase a pair of boots for work.A salesman, named Obren came to help me. I have to say that the customer service I received from Obren was so outstanding that I’m giving him a review here so that his employer knows what an asset Obren is to their company. You just don’t find the kind of service I received anywhere, anymore. It was refreshing, and I feel that such customer service should be recognized. I want his employer to know how grateful I was for Obren’s knowledge of their products. Thanks again Obren!
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May 2023 by Dennis M.
I went to Red Wing Shoes at 345 4th Ave. in Brooklyn today, looking to purchase a pair of boots for work.A salesman, named Obren came to help me. I have to say that the customer service I received from Obren was so outstanding that I'm giving him a review here so that his employer knows what an asset Obren is to their company. You just don't find the kind of service I received anywhere, anymore. It was refreshing, and I feel that such customer service should be recognized. I want his employer to know how grateful I was for Obren's knowledge of their products. Thanks again Obren!
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May 2023 by Eric Bonilla
The young lady who helped me was very helpful even with multiple customers in the store. Her product knowledge was excellent. I'm just upset I didnt ask her name to post it.
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May 2023 by Mordechai Karp
They don't have a huge selection of their casual styles in the store, it's mostly their work boots. Staff are really nice and helpful
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April 2023 by Jason Pierce
Great selection of work boots for any purpose. Hats, gloves, belts etc. They printed out a receipt from a year ago for me that was misplaced.
