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March 2024 by ToTheCoreFoundation
Some Drivers are Disrespectful to the disability community. Low standards with MANNERISM, they know there will be no consequences. No standard for customer service so the drivers act however they feel at the moment. Last experiences with a medically fragile child showed their lack of communication skills and empathy. The drivers run the show which makes it difficult when they don't have any passion for transportation services. I wish I could give 0 stars because of the last experience. No one should even accept free service with this energy much less when paying for chauffeur services.
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March 2024 by Derek Willis
The dispatcher’s are a Joke everything else about rescue is fine
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March 2024 by Betty Sealey
The service is ridiculous I had a pickup for 7 and it gets pushed back and somehow it's 8:14 and I'm still without a ride.I call to try and see what is going on and I'm put in hold for about 10 minutes just for then to finally tell me it's going to take 30 minutes or less after ive already been pushed back an hour and this is not the first time.Even longer 2 hour wait time the last time and was stuck in Manhattan
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December 2023 by Smiley
So unprofessional, real patty shop, dirty smelly cars most of the times plus one of the female operators is very rude
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November 2023 by Samantha N.
This company is entirely unprofessional. I have scheduled medical trips through them, and more than once I was left stranded with a child who required medical assistance. The dispatchers are rude, and are not honest when giving you the ETA on the cab rides. I would not recommend that anybody uses cab company.
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November 2023 by Paula King
Worseeeeeee if you no you wanna be late rainbow is the cab company to call or may be they should rename the company instead of Rainbow it should be 15 Minutes cause whenever you call to find out how long again for your ride there rude dispatcher always say 15 minutes....I had a12oclk pick up called at 11:47 was told the driver is 20mins away called back about 30 mins was told the driver is 7 mins away called back was then told there was some sort of mix up that the driver is 45mins away an my 6 which took me forever to get an I was suppose to be there at 1 is now 1:35 here goes the driver calling to ask if I'm still going...I said going where home... then the rude dispatcher calls miss king are you still going to your appointment my reply was you can go to the appointment seeing that I can go i was so pissed i just ended up taking the train with my bad knee listen if you no your taking rainbow to your own funeral just no your gonna be late..Horrible Horrible Horrible Horrible Horrible Horrible Horrible they need to be shut down
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November 2023 by English Bowe
It was a ride no problem they fasts as h.e double hockey sticks .... factz.... lol
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November 2023 by Moriam Johnson
They are my second go to cab service when other services are not available. They hit sometimes and miss sometimes. I guess no one is prefect!?
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October 2023 by Jose Quintana
This car service absolutely sucks!! Never on time
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September 2023 by Andre Thomas
Call three times was told 10 the first time the second was told 5 then I called and was put in hold for no one to come back ive used the service for a while and there service is fair at best but they in my hood but come on now I'm more late for work then I started.... Garbage today trash 9-8-23 3:55 work time 320 garbage
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July 2023 by Nyiesha Wilson
they never have cars available late night some kind of taxi service but they get at least 1 star from me
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July 2023 by Sara Casey
Need a car service and only have cash... formally rainbow car service is here for you and the hood you going to baby! Brooo they are lit, fast, and the right bang for your buck! Been a customer since since 03 ya'll.
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April 2023 by Sebastian Darko
This place is not reliable and would not suggest them if you're in a hurry
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December 2022 by Creed Esthetics
I am extremely pleased with the car service. The car is very clean and the driver polite ??
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December 2022 by Brian Long
They never got a cab in the morning or when its raining or snowing
