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February 2024 by Naeemah Z
Slowest pharmacy ever. Be prepared to wait 20+ minutes.Or be prepared to receive notification that meds are ready for pickup and go to pick them up and they’re not ready ? ridiculous .
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February 2024 by Abiolah Stapleton
Very very ghetto the wait is almost 20 minutes to hear your prescription is not ready after receiving multiple calls stating that it’s ready. The staff is disrespectfully rude and unprofessional even the pharmacist.
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December 2023 by Sebastian Stuart
Person at the pharmacy desk was kind but that’s about the only good thing. I had to go back and forth between the doctor and the office when they had all the information already. It is loud, slow, and If you want to feel time slow down this is the place.
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December 2023 by Maggy Barrios
Love rite aid but unfortunately this location never has anything, i can’t believe how empty it was throughout the aisles. They are always out of stock for everything.
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November 2023 by Madamoiselle Neo Phenix
Horrible experience. I needed clarification regarding my prescription. Privacy was out the window the lady working there just repeated herself shouting out my business.Note to the people that work there; You know the jargon used I don’t. If I need clarification you can use other words and Don’t Scream. My privacy rights were violated. I’m glad Rite Aid are closing. It will be a humbling experience for you but connect you back to the human experience.
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October 2023 by Morris Levine
I'm a new paitent and nobody has my KLONOPIN O.5 MG.This pharmacy lost my business. They screwed up last night and didn't have my girlfriend Wendy Butt appointment for the booster vaccine for covid.They need to loose their license.
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September 2023 by Margaret Brewer
I love this store, would hate to lose it. A favorite place to decompress and make happy purchases. Thanks for serving the community with care.
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August 2023 by dilik sh
This is the worst pharmacy ever. They lie and tell you that your insurance does not cover the medication, even though it does. I call my insurance company and they tell me that insurance does cover the medication. The pharmacist tells me again that insurance does not cover the medication. This is ridiculous.
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July 2023 by RISKAYY WAYNE
Terrible service at the pharmacy the lines is extremely long they only have one person working and they don't answer the phone at all
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July 2023 by Keyon Hylton
Always have what I need. They do need more cashier's though especially when it gets busy.
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June 2023 by Mari H
Disgusting Customer Service, the pharmacy is the worse. They never know what their talking about, never have your prescription filled or don't see it, the phone rings out and is NEVER answered. They lie and say that your insurance doesn't cover medication, when it does. Truly a disgusting, unorganized location. This is only the case because it is located in a BLACK community, anywhere else corporate would have already done something about this. Truly sad that we allow this behavior, instead of jamming corporates phone lines with complaints. This Rite Aid needs to be shut down or revamped. YUCK!
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May 2023 by Love Peace Joy
THIS Is The WORSE Pharmacy EVER!IF You Are Use TO-all of your prescriptions being filled at the SAME TIME, so you can consistently receive them together, Don't Go Here.-calling & speaking to anyone, WITHOUT calling 4 to 5 times back-to-back, Don't Go Here.-ppl at the pharmacy notifying you that you need a refill, BEFORE your next refill is due/expected, Don't Go Here.-giving Simple (stop scattering my refills throughout the month, notify me that I need a refill, I need to contact my Dr. or insurance provider & stop automatived calls, if you not ready) instructions, it being shared or logged in, the honored, Don't Go Here.They are hard on the phone & belligerent, then bewildered, in person. They well even lie about what they said prior visits & phone calls.NOT ALLButTHIS ONE,In Particular!I've used other Rite Aid Pharmacies, TOTALLY DIFFERENT/Better EXPERIENCE.This Pitkin Ave Pharmacy needs to be cleared out & hire pharmacist & staff that do their jobs with a little, integrity.
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May 2023 by Kevin C.
after buying something to get some cash back, I needed to use the restroom. I was declined access to the restroom by a sub employee. I was escorted to the restroom, and forced to set my personal personal belongings down by an employee named "Mr. Smith" who treated me like a criminal and scared me to death after I let the manager know what happened. Mr Smith used rhetoric reminiscient of a highly manipulative and emotionally inept person. He did not act like a responsible American. After he bragged about spending time in jail, which I respect and don't judge, he proceeded to use bullying techinques of a recess 4th grader. I have never been scared to death buy a Rite Aid employee before. After creating a written response expressing that Mr. Smith is forgiven and that I have nothing against him but that he needed to forgive his father. If he can do so, I can overlook the nightmare and emotional violation I experienced today, akin to how you feel after you get raped. I'm a sensitive person, and instead of urinating on the street, I respectfully, as a customer, requested that I use their restroom. Which eventually they allowed me to do. Mr. Smith seems to be a person who is too easily offended and exhibited traits of Oppositional Defiant Disorder, and appeared to cover his guilt and fear of getting fired over what occured today on 5/5/23 around 840pm on a Friday in May. Because of his actions, and Rite Aid's oversight in failing to properly evaluate their employees, Rite Aid, on account of one man's lack of kindness, a long term held grudge, and lack of basic emotional self maintenance skills, risks taking down the entire Rite Aid Company, and leaving space for kinder companies like Chic-fil-A who are always kind and invite similar customers and guests. If Mr. Smith at the Rite Aid off of Bristol and Pitkin in Brownsville Brooklyn New York, United States of America, chooses to learn to forgive his father, I can overlook this. If not, Rite Aid, will no longer exist by 5/5/2033 9:01pm Eastern Standard Time, according to the Greenwich Meridian -5hrs. It is hard to be the bad guy here, but I refuse to be treated like this at a store that benefits society, but not does not typically treat customers with much kindness. If for some odd reason my actions today in spreading the word about what happened are too much for Mr. Smith, he can get a gun and eliminate me correctly, like any unwanted fetus or obstacle to success because they are too embarrassing. I'm a good friend. And I won't be taken advantage of, and I won't let people who know better that to bring their bad day into work, stay that way. Kindness is better than fighting. My review exposes a problem. Most of all, theft of the priviledge to be kind. Which may have been stolen from Mr. Smith, who still has the choice to forgive his father. I encourage any of you reading this, including me as I write this review, to forgive our fathers. God is Holy and His Son, Jesus, forgave us all. How can I not forgive! I can forgive. I can forgive my friend for falling off his skateboard, but it still hurts the skateboarder, it doesn't affecte me a whole lot, but it's really hard to watch too many people falling off their skateboards. Also, if you choose to, please consider supporting Exodus Cry and take away Satan's candy ( sex slavery ) at Exoduscry.com ( I don't work for them, they just to do really good work I believe in.
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April 2023 by Che Douglas
This is the worst Rite Aid. This store needs to be SHUT DOWN. Theses works know nothing especially in the pharmacy. I left the hospital only to be calling them for hours to get my medication. No one answers. You would think the store is full or busy. Now today I called for a medication that they told be they have to order and will call me when they get it. Only for them to tell me today I can buy it over the counter they never had to order it.WHY ARE Y'ALL PLAYING WITH PEOPLE HEALTH? EVERYONE IN THIS STORE NEEDS TO BE FIRED.
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April 2023 by Kippy P
The worst ridiculously long line to wait an half hour or more on for your medication not to be there or not ready or they don't see it even though it's sent day's before and multiple times. The attitudes from the pharmacy staff also horrible.
