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June 2023 by Goldy Kolman
Worn dress once and started pilling before even washing. Went back to store and they took no responsibility.
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January 2023 by Eva Saiman
There is a very nice selection of clothing, but the prices are certainly not cheap. The lady is super pushy and practically impossible, she won't get out of your way and forces you to buy everything you touch. She also doesn't stop talking and keep on repeating herself. There is now only a 3 day in store exchange policy
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September 2022 by Gal Lubranicki
Wish I could give this place 0 stars..Customer service is awful.
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March 2022 by Esther Styller
Beautiful selection of latest styles of clothing, reasonably priced. Not cheap stuff.
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March 2022 by Irina Aminova
Not sure why this place gets such a bad rep. love their clothes selection and jewelry pieces.
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January 2021 by Anastasia Vasko
Ive been shopping at rum and raisin for several years now and had never experienced issues until now. I wanted to make a return and I was notified that while they don’t accept returns they could offer me store credit which I gladly accepted. I asked the girl working at the register how much time I would have to use the store credit, to which she informed me that their store credit never expires and assured me I could use it at any time. I went back to the store recently looking to use my store credit and I was informed by an employee that the store acquired a new manager that changed the policy regarding store credit. I was told that my store credit had expired and I could no longer use it. If the previous manager had a store policy in place stating that a customer had indefinite time to use their store credit, of course the new store manager has the right to alter that policy. However, if the previous manager had already granted me $70 worth of store credit it is not my fault as the customer that the policy has now changed. Surely they could have made an exception for this one time occurrence and worked something out with me so I wouldn’t have lost the $70 that I gave to the store. They simply informed me there was nothing they could do and the policy had changed making my store credit invalid. Unfortunately I won’t be returning to rum and raisin again.
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January 2021 by alexandra :P
this place is the WORST!!!!!!!!?????
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March 2020 by R Fay
So many other way better stores to shop at and not get attacked and yelled at by the owner.There are $10 and $30 signs plastered all over the front glass windows and 75% off signs you would think the store is either going out of business or you are about to get some amazing deals. Once I went inside, I was looking around and everything is priced around $100 +/-I asked the lady how come the front glass says this dress is $30. She said the sale rack is in the back. It is one measly sale rack that has $20-$30 items. I said wow that’s a little misleading with the way your outside signs look. And that’s when she LOST IT! Started screaming at me in front of other customers saying it’s her store and she is the owner and she can make up her own prices. I asked her to lower her voice and not scream at me in front of my 5 year old daughter since I only asked a simple question. Her response? “This is my voice!” Even the customer had to tell her that she has to agree with me that the signs outside are very misleading. $110 is very different than her $10/$30 signs.She is a nasty lady and honestly I was ready to buy the dress even for $100 but certainly not after I was attached and screamed at! It was such an unpleasant experience. Never coming back here and I would rather give my business to the store across the street or around the neighborhood. TERRIBLE OWNER/MANAGER or whatever she was.
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January 2020 by Jeffrey Burd
Nasty workers and especially the boss. I purchased a long sleeve for a family member and the receipt says you can do a 7 day exchange or store credit. Less then 7 days passed and and my cousin went back to the store to exchange for something else and they said just because the sweater is no longer in stock, they no longer can give us a store credit or even do an exchange. They break there own rules. AVOID THIS STORE!!!
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August 2019 by Rusalina Fayer
So many other way better stores to shop at and not get attacked and yelled at by the owner.
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July 2019 by Rusalina Z.
So many other way better stores to shop at and not get attacked and yelled at by the owner. There are $10 and $30 signs plastered all over the front glass windows and 75% off signs you would think the store is either going out of business or you are about to get some amazing deals. Once I went inside, I was looking around and everything is priced around $100 +/- I asked the lady how come the front glass says this dress is $30. She said the sale rack is in the back. It is one measly sale rack that has $20-$30 items. I said wow that's a little misleading with the way your outside signs look. And that's when she LOST IT! Started screaming at me in front of other customers saying it's her store and she is the owner and she can make up her own prices. I asked her to lower her voice and not scream at me in front of my 5 year old daughter since I only asked a simple question. Her response? "This is my voice!" Even the customer had to tell her that she has to agree with me that the signs outside are very misleading. $110 is very different than her $10/$30 signs. She is a nasty lady and honestly I was ready to buy the dress even for $100 but certainly not after I was attached and screamed at! It was such an unpleasant experience. Never coming back here and I would rather give my business to the store across the street or around the neighborhood. TERRIBLE OWNER/MANAGER or whatever she was.
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July 2018 by D L.
I have to admit that Rum and Raisin Boutique has the most beautiful and somewhat unique styles. I love their jumpsuits and blouses/shirts in particular. Although I love this store, because my weight fluctuates, I gave it only 3 stars because they did not have big sizes, like to fit a size 12 at the time when I went. I believe if they have more sizes and jumpsuits that can fit an inseam of at least 34-35" the store can make additional sales. However will I give it a second visit to give the benefit of a doubt? Yes. Let's see. I will post again.
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May 2017 by Natalie K.
I never pass up the opportunity to stop by this boutique when I'm in town. Located on the corner of E 13th and Kings Hwy. It's been here for over 5 years so I'm surprised it hasn't made it's way to Yelp yet. They have the cutest stuff ever! All women's clothing and each piece is carried in a few of each size. I love that because you never want to be twinzies with half of town. The largest size I've seen is large but they may have XL's as well. Cute accessories and a clearance rack. The store is always clean and girls working here are sweet but not annoying. I really do love coming here. When ever I wear something I bought here, I always get tons of compliments.
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March 2017 by A S
Fashionable clothing. Some of their items can be over priced, but if you need to find a quick outfit you'll definetly find something here. Friendly & helpful employees.
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September 2016 by Isabella Chka
Love this store! I normally get all of my dresses from here, whether its for going our or just back to school fashion. Also, its one of the few stores that has really excellent customer service, which is really important for me. The girls are always really helpful in finding what looks great/ what you need and they help you find the sizing right away. I think thats super important since they make my shopping experience easier for me! ����