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March 2024 by Kyle McCormack
Super friendly & helpful staff!! Jadda was the best! I love the brand and this is the best NYC location.
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January 2024 by L. Alisa Grabko
I don’t know why the reviews are so bad here. Me and my husband have very high standards in terms of service, and we love this store. Anthony is always helpful and he’s just a very nice person to be around. Overall experience in this store is great.
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November 2023 by Norhan Bassiouny
The manager is super rude. I’ve bought from Sandro for years and I’m not purchasing from this store again. I bought a coat a week before thanksgiving that was 40% off and asked the SA if there will be any extra sales for Black Friday and she explicitly said “no, there won’t be.” That was a lie, since there was an extra 10% off. I went in to ask for a price adjustment and was told they don’t do it. I expressed my displeasure for being lied to. The SM argued she wouldn’t have known, which I understand, but then she should have told me “I am not sure,” not “no, there won’t be.” He was then extremely rude to me and said “well, we don’t price adjust” and looked the other way dismissing me. I have no desire, or need, to purchase from the Williamsburg store again.
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August 2023 by Anna Beller
Love Sandro, shop the brand a ton but the woman who works here (at least this Sunday) is so rude. She yelled at me, my friend and another couple shopping that the dogs need to be leashed (they all were) and then told me the dog couldn’t be in the fitting room when I tried on clothes and insinuated I would only shop from the sale rack. Net net tried on size will not purchase from her ordering on .com
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April 2023 by Ras “Bklyn2Cola” Ken
Anthony the assistant manager is AMAZING with his customer service great selection of clothing
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December 2022 by Timothy P
Closed today without notice
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June 2022 by Leah Gerber
Very rude store manager did not offer great customer service.
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May 2021 by Seve Kim
Edwin gave me an excellent experience with trying on different garments.
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March 2021 by David Burgos
Need more stores like this in the area
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February 2021 by Alexandra Giannikelis
Extremely rude manager
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January 2021 by m g
Wonderful friendly staff
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October 2020 by Esther Wurzberger
Great service! Very caring associates
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March 2020 by Shaindy B
So happy to have this store in the neighborhood! I love their line and customer service was superb! I want to point out that the company goes on sale twice a year, roughly a around labor day for summer sale and new year's for winter sale. During the sale the store stocks the items but afterwards they ship them back to the company so there's no sale rack, however you can still find the items online though. Overall had a really nice time.
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November 2018 by Matt Lyons
Finest threads with prices to match. Swell staff.
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November 2018 by Alon Hillel-Tuch
Ugh, store doesn't fit neighborhood
