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April 2024 by Ibrahim Chopra
Bad management, very unorganized, always some issue with this SANTANDER kings highway location!
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January 2024 by Jai M
Amazing staff
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September 2023 by Jian BL
Horrible service!AVOID banker Ruslana Korostynska!!!I called the branch to make an appointment, but was advised to schedule it online instead as that’s the best way to secure an appointment. I did exactly as advised. I arrived at the branch a few minutes prior to my 12pm appointment. I was greeted and told to wait for the banker. I patiently waited for 15 minutes, and not knowing how much longer I need to wait. I asked another banker how much longer. He replied saying it will be quick. I patiently waited for another few minutes and finally Ms. Korostynska approached me. The first thing she said was what time was your appointment. I replied saying 12pm, and I have waited for more than 15 minutes already. I thought maybe she would apologize for keeping me wait and thank me for being so patient, instead she said, well, it has ONLY been 15 minutes. I was so annoyed at her response. I asked her what she meant by “it has only been 15 minutes”. She didn’t respond. I told her that she might not necessarily value my time or another customer’s time, but 15 minutes mean a lot. She started giving me attitude and told me not to talk to her that way. I was like, wait a minute, don’t try to make me the bad person for your poor attitude. I asked to speak to her manger. When she walked away she rolled her eyes at me. What the heck!The manager came and I told him exactly what happened. He said she was with another customer with the same appointment time. I told him that’s not my issue if they try to fit multiple appointments in the same time slot. I told him that his staff is extremely rude and unprofessional. It’s absolutely unacceptable to treat a potential customer like that. I came to give them my business. I didn’t come to be treated like nobody. If they don’t value my business I can always go elsewhere. Santander it not the only bank out there. Stay away! Go where you are valued instead!
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August 2023 by Artem Tsynaiko
Best of the best team ever only in this branch ! Always friendly, polite and respectful!
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July 2023 by Irina Irinka
Very good branch. Everyone is very friendly and helpful. Nice location.
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June 2023 by Yasha Petrov
Came in to inquire about a personal loan everything was fast easy & efficient. Eugene the banker was absolutely amazing. He took his time to explain everything I needed thoroughly from start to finish & was very knowledgeable speaking about the other products they offer that can benefit me. I'm recommending Santander to all my friends & family to come and see Eugene ; you'll be pleased!
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June 2023 by Nadia Zubricka
Friends, everyone should know this girl, she is an incredible person, a beautiful girl and a dedicated worker. I have never received such a service as I received from Ruslana Korostynska! If you want to be a client of this bank, I advise you to contact only Ruslana, this girl has an answer to every question you have!
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October 2022 by leo 465
I appreciate Ruslana Korostynska and look forward to many years banking with Santander. This bank has an awesome team and a dedicated staff. I am very impressed by Ruslana, hard work and her outstanding performance, and wonderful team-mates.
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October 2022 by Firuz Samiev
Ruslana Korostynska is the best. I'm client of Santander cuz of her. Shes Professional and intelligent in same time beautiful. If you looking for good deals and advices I preference only her.
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October 2022 by Nohemi P.
This branch is joke, waiting time is ridiculous don't even come here unless you want to wait for hours!
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April 2022 by Dmitriy Nemenov
Disgusting service. I wanted to open a business account - they couldn't do it for two weeks. As a result, they never opened. This bank is not recommended.
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March 2022 by Timur Fakhratov
I have a business account with this bank. It's terrible. Bank of garbage))) But there is one plus. Managers of this bank are very qualified. They will always help. Special thanks to Ruslana Korostynska. To this day, I am a Santander client only because of her. Ruslana is a valuable employee. I advise you to contact only her...
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December 2021 by Google user
Marina is the best but I don't know what happen to her I don't see her anymore. Sometimes tellers Don't do their job properly, I have a couple of bad experiences and the ATM machine old, slow and should be inside, not to secure to withdraw money at night or any time of the day because I don't like watch me doing it, we never know.
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October 2021 by Elnur Gulizade
Servis very bad !
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July 2021 by Barbara Vasquez
Marina is the best but I don't know what happen to her I don't see her anymore. Sometimes tellers Don't do their job properly, I have a couple of bad experiences and the ATM machine old, slow and should be inside, not to secure to withdraw money at night or any time of the day because I don't like watch me doing it, we never know.