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December 2023 by Suhad Nuweiser
The staff is nice very helpful but when you go you can’t stay long enough because there is no ventilation. It’s too hot . How are we suppose to shop around with high music and heat. Do not recommend going there, last time I asked for the door to be open for some air.
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November 2023 by Star
I love this sephora! It’s mostly clean! The workers are super kind and try to help you find everything you need and get it for the cheapest price and they get you amazing deals! When something is sold out they check in the drawers from me and offer to order it for me so I can get it cheaper and faster!
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November 2023 by Melissa L
I had my makeup done today by Amani. She was absolutely INCREDIBLE. She really listened to all my concerns and gave me exactly what I was looking for. I am so thankful for the wonderful service she provided!
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November 2023 by Delilah Tebes
I love my Nars ****sm shade. Hubby bought it. So cute.Can't say name Too inappropriate . Sorry hons , look it up yoself!!! Anyways luvluv the staff theysupa cute. So nice. ?
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September 2023 by J A A.
I don't think this location has a manager. Or at least not one that gives a crap.Most Sephora's have fantastic customer service - but not here at the Bayridge 86th St location! This is some of the worst customer service I've ever experienced in my life. Staff just hanging around chatting and not giving a crap that people are waiting to be helpedAnd the miserable woman behind the register, looked like she was sucking on lemons In their defense, this sad neighborhood has really gone downhill in the last several years. There are some really disgusting people coming in and out of the store all day.
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September 2023 by Evelyn
I love going to this particular Sephora. You feel so comfortable to just browse around and try things on, without feeling (having sales people) like you're being bombarded with people following you all around the store, constantly talking to you and they don't get the HINT, that you just want to enjoy the experience and if I say (when they ask, if I need help) no thank you. Then, I think they should give you space. This Sephora has the most sweet and kind girls working there. They're amazing ? They also have that store well stocked and always clean. I highly recommend this Sephora.
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September 2023 by F G
Sonia was amazing and delivered customer service excellence. She catered to my every need and made sure that I left with the right foundation for my age and skin type. She also made some other great suggestions.
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July 2023 by Lady Ace
I came here with a friend to look for some fragrances to try. There wasn't any rep on the floor and most of them flat ignored customers and was talking to themselves. The store was bright, clean, and organized. They did have a few sales but the prices were mostly the same in store and online. I was looking at a display and one of the cashiers walked right into me and continue walking back to her spot. I guess she thought I was part of the display. I think I would just stick to shopping online.
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July 2023 by Andie B.
I came here with a friend to look for some fragrances to try. There wasn't any rep on the floor and most of them flat ignored customers and was talking to themselves. The store was bright, clean, and organized. They did have a few sales but the prices were mostly the same in store and online. I was looking at a display and one of the cashiers walked right into me and continue walking back to her spot. I guess she thought I was part of the display. I think I would just stick to shopping online.
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June 2023 by Gily Dord
The service is actually really good for sephora. The guy cashier (on 6/10, idk name, unfortunately but he was tall) was very welcoming and complimented my mom. He gave us double free samples and overall had great aura. Give him a raiseee ?
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June 2023 by Ariel
Manager Crystal was super helpful and understanding!! Was having an issue with an item and she took time to listen and understand
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May 2023 by ViolasDaintySweets
Love that this place is local. The staff are always friendly & helpful. The cashiers are super nice too! They have a nice selection of skincare, Selena Gomez makeup which I LOVE!!!, & the Sephora brand lipglosses. I have a great experience everytime... leaving wondering, "what the heck did i buy!?" bc I leave with a few extra unexpected items, lol. . Cosmetics are pricey! Lol it just comes with the territory.
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May 2023 by Ronald Loria
The personnel is super helpful. Went out of they way to help me accomplish my errands.
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May 2023 by J N
I bought the wrong perfume because I have the worst nose in existence lol. Yin & Angel helped me and were so kind and patient with me. Walked me every step in the way of the notes bc I am nose blind. Accidentally bought Maison Louis Marie No. 4 Bois de Balincourt and ACTUALLY wanted Missing Person by Phlur. They’re always so helpful and ready to rescue you. Thanks!
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May 2023 by Jasmine Ng
I bought the wrong perfume because I have the worst nose in existence lol. Yin & Angel helped me and were so kind and patient with me. Walked me every step in the way of the notes bc I am nose blind. Accidentally bought Maison Louis Marie No. 4 Bois de Balincourt and ACTUALLY wanted Missing Person by Phlur. They’re always so helpful and ready to rescue you. Thanks!
