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January 2024 by md saiful islam
Shell is worstDon’t use shell member .If you use membership or number for 6 cent less they will put pressure low and you need to 20 minutes to fill the tank.But if you don’t use membership or 6 cent lessThe pressure is really high and tank will be full in one minute .This is worst every day I use gas and I found this bad experience
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October 2023 by G
Great gas price and clean bathroom
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October 2023 by Kimberley Jarrett
This Shell gas station at 5808 Flatlands Avenue has to be the worst!! Since you've hired those two lazy young men. The youngest one all he does is stay on his phone making personal calls, vaping while working, cursing customers out, ignoring customers when they are ready to cash out---only time he will look your way is when he's good and ready!! Whenever he is working alone he always says, "the lotto machine isn't working." If someone is there with him he will say, "I don't know how to work the machine." Today was the last straw for me because I went there in attempt to buy gas, pick up my morning coffee and some snacks for me and my kids and the second youngest guy working there (which I've noticed when he is there by himself in the mornings) had the door locked at 6:04AM!!! I asked him why he has the door locked I need to punch in my number when I buy my gas, coffee and some snacks. He replied, "just tell me your number." I said, you know what forget it. I will take my money and patronage elsewhere. I drove away. I buy gas there frequently in the morning around the same time and when the older men are there the door is open to buy gas and whatever else I need.Today will be the last day I will ever drive to buy anything there again.On a brighter report, the two older gentlemen that works there, they are hardworking, courteous to customers and they are professional. They are the ones that is keeps the remainder of your customer base because if it wasn't for them you wouldn't have any customers buying anything at that particular gas station with those two younger lazy fellows.
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August 2023 by Savoy jones
No Apple Pay
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April 2023 by Jemeal Gordon
I live around the corner from this gas station for 12yrs now I never had a issue with them from then since ,Friday evening 03/24/23. I went there give the attendant $100 for $50 gas, he gave me back my change yes. $50 I put straight in my wallet, wake up Saturday morning when to the corner store to by something when reach for my wallet to pay, not realizing that the the 2, $20 if fake, a go back to the get station looking for the guy they keep running me around telling me that guy comes in on the 2-10 shift. I ask for the manager no one has contact for manager. I call the cops yesterday I wait 1 1\2 hours no cops arrive am going back there this evening after work a need my $40.
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February 2023 by Shai Li
Bad services
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February 2023 by D Clark
I will NEVER purchase gas or anything from this place again. I had an issue with my fuel reward points after I paid and filled up my gas tank. The clerk was very rude and combative.He then shouted at me that he was going to write my plate number down and make a complaint. It seems that this is an ongoing issue with this particular clerk.
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January 2023 by Danielle Clark
I will NEVER purchase gas or anything from this place again. I had an issue with my fuel reward points after I paid and filled up my gas tank. The clerk was very rude and combative.He then shouted at me that he was going to write my plate number down and make a complaint. It seems that this is an ongoing issue with this particular clerk.
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January 2023 by olayinka clarke
I will NEVER purchase gas or anything from this place again. I had an issue with my fuel reward points after I paid and filled up my gas tank. The clerk was very rude and combative.He then shouted at me that he was going to write my plate number down and make a complaint. It seems that this is an ongoing issue with this particular clerk.
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December 2022 by Warren A
Good points system.
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August 2022 by Kevin Zhou
Came here around 7:30 on a weeknight. Tried entering my fuel rewards ID into the machine and it got stuck on "waiting for cashier". I tried to go inside but the door was locked and there was a sign saying that they were rotating shifts or something, and there was no one inside. I tried multiple gas pumps and they all got stuck on this message, so I went to the Shell on Utica and had no issues.
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August 2022 by C F
This place is the worst (inside gas station). The little short guy is a liar and a thief. The skinny young guy is nasty. They lie and say the lotto machine is not working. He did it to me, knowing, I know he is lying. Why have a lotto machine if you don't want to sell it. I will file a complaint with the BBB.. I'm sick of these people. I watch the little short guy argue with everyone and try to steal people's money. He took the money and put it under the register. When the lady came back and told him she over paid, he atgued with her. But the money wasnt in the register. He did it to me as well. He hides the bathroom key and only let's certain people use it. They are lazy!!! The store is empty and still they don't want to sell the lotto.. Disgusting..
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June 2021 by Ken Ferry
Attendant sucks, choose a different one especially at night
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December 2020 by Yvette Belgarde
Very nice and helpful.!
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June 2020 by Cleveland Moore
They are supposed to be a lottery retailer but every time the evening shift worker comes in he puts up a lotto machine not working sign in the window but during the morning shift the machine works fine. It’s a big inconvenience because I know I play there every morning but when I go to put my evening numbers in and the short man with glasses is there the lotto not working sign is posted too.
