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February 2024 by Nauman Shah
I called to get a quote for resinous flooring. The manager had the nerve not to get on the phone and would keep telling the lady that picked up to ask him this and now ask him that without getting on the phone. I got mad and said when this individual does not have the time to grab the phone and talk to me for few minutes but when I tell him I am looking for 20,000 SF of resinous floor he will run to talk to me. But you are not worthy of my business, and I hung up. Whoever that individual in the back was had miserable work ethics. If your few minutes is too valuable to get on the phone, then my money is too valuable to be giving a branch like your business. Peace!!
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September 2023 by Priscilla S.
Safe to say I won't be shopping at this location. I stopped by looking for a specific black paint (Tricorn Black) on a Saturday afternoon. I browsed around for about a minute looking for the paint and a sales associate. There was no one in site to assist me with locating and purchasing the paint. Keep in mind this store isn't big! As I walked further into the store we see a man sitting behind a glass just staring at us. He doesn't ask can I help you or are you looking for anything in particular let alone a simple greeting. I'm not sure about anyone else but if I have to help myself at any business especially when I need assistance that's clearly a business I rather not give my money too. Lowe's is a huge store and it's easier to get assistance there then it was at this small establishment.
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June 2023 by Jenni Pietromonaco
Lovely staff - always picks up the phone. Thank you!
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June 2023 by Andrew H.
Was working on a project involving the occupants of a room being sensitive to VOC's. Searching around the website lead me to the ProMar 400 zero VOC product line. I called the local store and Matt was super helpful in lining up the product in the color. When I arrived at the store the place was very clean and the product shelves seemed fully stocked. Seems like a good spot for last minute pick-ups or spur of the moment repaints. Matt and his team were super helpful and made good use of my time getting me out the door in what-felt-like less than 10mins. They threw in a free stirring stick too!
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May 2023 by Jeremy J.
Had a great time in here today and yesterday. I came in with a scrap of paint smaller than a corn flake and Harry helped me get a match! He talked me through the options and was patient and professional. I'm big on customer service, I don't need to be pampered but I love getting the help I need especially when I have so little experience. I wound up coming back to get pretty much everything I need to paint my entire bedroom. Thank you Harry for your help and support.
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March 2023 by jackson O.
Worst Sherwin Williams in the boroughs. call to place an lrder and the guy says "I wont remember what you order im busy, just come in the shop" and so I do that and the doors are locked and lights are off at 12:20 on a Saturday. Guy is on lunch and closes up shop lol. Waste of time and will not be back.
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April 2022 by Daniel G.
I am a professional painting contractor that has worked in the NYC metropolitan region for close to 40 years. On the east coast Sherwin Williams is relatively the new kid on the block. Most of the time my clients request Benjamin Moore but every once in awhile a client asked for Sherwin Williams. I have been to this store twice. Both within a 5 year time span, working at different times for the same client who wanted Sherwin Williams. In both incidents I dealt with different people. Most recently, I received paint that was not mixed properly. In an earlier case, I was advised to use a type of acrylic " heat resistant" paint for riser pipes. I had never used anything but oil based paint but Iassumed the agent knew what he was talking about, so I gave it a go. The pipes ended up bubbling and cracking off right away once the heat was turned on. I was called back to sand, prime and redo them with an oil based paint to make things right. Both my dealings with Sherwin Williams ended up costing me time and money . A competent paint company needs to rely on consistency of product, efficiency in service and professional knowledge by the employees of their products.. None of those things are found in this store.
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September 2020 by richie lewis
Best store in Brooklyn
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June 2020 by Jason T
Staff didn't know the difference between paint thinner and mineral spirits; caused an immense headache thanks to covid contactless service. Store regularly understaffed as well.
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June 2020 by Luis Luis
10 min before closing. They just wouldn’t open the door for you. This is the type of employee that does just enough at work, that just does the work assigned and goes home on the dot. And this of course makes the company lose credibility.
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November 2019 by Boris Beygelman
Chris ,Pete and Eliot know there paint A++++
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April 2019 by Chris Coulthrust
Lots of paint and they carry Peel-Away
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March 2019 by Phil Colin
Excellent service....the staff here are well informed and know there stuff
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October 2018 by Robin Middleton
Great service.
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March 2018 by Manaure peñalver
Closed forever
