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September 2022 by Sandy Sanchez
Been trying to call for a payment I have from this company, will dispute this if no one answers my concerns.
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May 2022 by bibiana Orellana
Is there any phone number that actually works? I’m in a debt collection for a bill that was already paid in full by my insurance company.
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June 2020 by Kathleen RN
Shield Medical lab have sent a bill to collections. I have been trying to call them to get a copy of the claims # for the past three days and no one is picking up from the billing department. I call my insurance acquiring about this bill and said they see duplicates bill for same date of service. Be aware of scams and fraudulent with shield.
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April 2020 by Ruhshona Roxy
Scammers, fraudulent. Unresponsive phone number, unreliable stuff
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March 2020 by Danielle Simpson
Scammers, they send me a bill and report to collections. I don’t know what type of lab results I didn’t pay. All my blood tests always covers by my insurance. Obviously they are frauds. Beware!!!
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September 2019 by Genesis G.
No one ever picks up the phone! I've been calling for 3 weeks multiple times a day and my lab results still not in after a month.
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September 2019 by Nala P.
EXTREMELY BAD- DO NOT GO TO THIS LOCATION! Office is extremely run down, seems dirty. Only one person working there- doing all front desk work and drawing all blood. This person was extremely extremely rude, dismissive and overall nasty. They could not take blood properly- please see my posted pictures. I have two big black and blue bruises on my arm from failed attempts at getting a vein. While needle was in my arm then actually squeezed my arm to try and get more blood to come out... except they didn't hit vein correctly. That is what the big bruise is from - sticking a needle in side of my arm not hitting a vein and then squeezing my arm to try and get blood out. I had to tell them to STOP and try other arm... left bruise on other arm as well. Felt like I was there to be abused.
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April 2019 by Jessica G.
I haven't had the best experience with other Quest Diagnostics but at Wyckoff Melissa made the process so smooth. She's helped me so much every time I go there, especially when my Doctor ordered like 50 different blood test for my son. she's so patient and professional. Even when she needs clarification on a specific test requested she would get the information and call you right back on her cellphone. She also speaks English & Spanish so she's able to communicate with most patients. Thank God for compassionate people like Melissa!!!
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January 2019 by Evelyn C.
This place is very easy to miss if you're not looking carefully. There doesn't seem to be any signage like the buildings around it. Just a metal brown door with Quest written on it. You have to ring the bell for two different doors and the receptionist takes forever, leaving you outside to wait before you're even let into the waiting area. This location is severely understaffed, the staff is rude, and the wait time is way too long, even if you have an appointment. Don't bother coming here if you can avoid it.
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November 2018 by Jane Doh
Fraudulent billing practices. Will be reporting this to several agenicies including the NYS attorney generals office.
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November 2018 by Jenn and John A
Found out I had a collection put against me from this company for blood work I had done over 3 years ago that was sent to this lab from my old doctor. I never got a bill or notice of late payment for it. I always pay any bills I have on time.
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November 2018 by nico arze
These guys placed me on collection for a lab test I never did.
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November 2018 by Kelsey Rose
CROOKS! They're currently under investigation for Medical Fraud in the state of NY
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November 2018 by Nina Brondmo
My bf received a bill for 1000 and he’s never been here before. Said they tried to contact us but never did and now sent us to collection
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July 2018 by Christopher P.
Received a letter from a debt collecting agency for a $500 blood work done over a year ago - not covered by blue cross. This fraudulent group of crooks deserves to go to hell.
