-
October 2022 by Kira Washeim
The guy charged me $9 more than what we agreed on and then tipped himself $14 on my card without my permission.
-
October 2022 by Haff me Deaddd
Not enough cars ever available and only goes to judgement picked locations ?
-
October 2021 by Rodney “Rod” Gray
They arrived on time and car was clean. Very expensive.
-
October 2020 by Allison Whitney
Do not recommend. We coordinated several rides with Solid Dream with clients and our company experienced a variety of issues: lost reservation, wrong reservation, dropped off at wrong location, rude drivers and damaged bag. Customer service was very unpleasant. As if that wasn't enough to make us blacklist Solid Dream, we ran into another issue in reconciling their charges. They charge a $1 holding fee when we booked reservations and then the rest after it is completed. The receipts they provided do not show this break out of the $1, b/c to them it all rolls into the final at the end. So now we have multiple $1 charges and and no itemized receipts, which is required per our company policy. We talked to multiple people, all of them unhelpful and rude, some even hung up on us.Took a chance on using a smaller company and regret it 1000%
-
October 2019 by Nidhiki Pictures
Solid Dream Black Car Service is an EXCELLENT choice for your car service needs (don't be put off by the company name). For the last year (2018-2019), I have used the car service to take an elderly family friend from her nursing home to medical appointments (she uses a walker). The drivers are extremely careful (driving in New York City can be tricky), courteous and helpful. They arrive early. The cars are in excellent condition and perfectly clean. Prices are reasonable, given the location and quality of service offered. I can only wish Solid Dream Black Car Service also operated in my neighbourhood (Westchester County).
-
October 2019 by Laura E
This company is outstanding. It was the best experience I had with a car service company from booking a car to the excellent service given by the driver. I highly recommend them.
-
October 2018 by Patricia Surrrey
Only take credit cards. Did not use.
-
October 2018 by Deniel L. Smith
Great service...!
-
October 2018 by Minnie Marbury
I love using Solid Dream. Every time I visit New York this is the company i trust for my travels around the city. They gave many options for payment. When I made my reservation over the phone I had to reserve with card number. This option was perfectly fine because it secured my pick up in advance. When I came into town and was unable to make a reservation before time I was able to pay with cash and it was very convenient. I recommend any one wanting a professional, punctual and unforgettable experience to use Solid Dream Car Service.
-
October 2018 by Joseph Freeman
I came to new York to visit family and a friend of mine told me about this car service. I must say it was an extreme pleasure. The driver was professionally dressed, very knowledgeable about the area, gave me ideas for my trip and most importantly kept an immaculate vehicle. The trip was just amazing from the beginning until the end. I highly recommend them for anyone they will give you a million dollar experience for a regular price.
