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January 2024 by Erik Knudsen
I went in to switch from T-Mobile to Spectrum Mobile. There was problems with my old phone and service, Victoria took extra time and care to make sure the change went well. Excellent customer service all around. Would highly recommend
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January 2024 by Alfred B
Poor service when I was there acted like he was doing me a favor
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November 2023 by Pat Grau
Store manager Luis is the best no he is better than best. His professional in dealing with my difficult situation was exceptional. He stayed 45 minutes after closing to help me.There are no words that can truly express the service store manager Luis gave to me.
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November 2023 by Mike Ar
Staff was super helpful and knowledgeable. Store was clean and well organized. Wish they had comfortable seating by the TV display.
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November 2023 by Geoffrey Salvatierra
Dude this place sucks this dude kept asking me questions trying to force me to buy more things meanwhile I was only trying to cancel something I didn’t want don’t come here.
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September 2023 by Bill Nelson
Nice store and nice knowledgeable staff ?
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August 2023 by Lysette Plasencia
I didnt go in to this spot. I only passed by it and looked in window. The place looked really nice and comfortable. Once i try it out, i will let you know.
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July 2023 by V Marigold
Very poor customer service most of the time. They don’t care if you’re waiting on line. This company is just another Big Business Thievery conglomerate and people should find other options for these services.
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July 2023 by Andy Zheng
The people who work here are friendly and the lady who helped me get on the internet is amazing, thank you very much
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June 2023 by P H L
The staff are very nice and always willing to help you . Glad they are here on 86th street.
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May 2023 by Valentina Hayes
Went to pick up my new router and modem and had the pleasure of being helped by Hugh. He gave excellent customer service and made this errand painless and easy. Thank you for your help!
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April 2023 by Iman E
Prices will increase without notice andI also tried spectrum mobile after being misled by their representative, it is cheap but you get what you pay for, worst customer service ever I went back to my carrier
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April 2023 by andy mataragas
Always wait and that is because they treat e 1 great with there problems questions and answers
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April 2023 by Dennis Rodriguez
I'm so glad this isn't time warner anymore. I've visited a few times, and every time I've gone, I've received professional and quick service with resolution.
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March 2023 by Joseph Nucifora
Agents very helpful and courteous.. Store has a nice presentation. reason for 4 stars and not 5 in prices are absolutely ridiculous for any spectrum product, even with discounts are specials. This obviously, does not reflect or the good service, nice store and great location.