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August 2023 by Aike H.
Jose and his assistant came to fix my refrigerator and microwave drawer. They were knowledgeable, efficient, professional, and kind. These guys are going to be my first call for any appliance issues from now on.
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June 2023 by Gena O.
The best best best! From vaccums to air conditioner, forget chain stores and buy local!
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February 2023 by Adam B.
I've bought two vacuums from Alex, and he recently sold me a Miele refrigerator and was able to get me a Bosch dishwasher that no one else was able to find, and at a better price. When the fridge arrived it had a (very, very small) dent in the door. It took a long time for him to source a replacement because of supply-chain issues, but he followed through. I highly recommend Expert Appliance for service and appliance sales.
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March 2022 by Jocelyn L.
These guys are terrific. Knowledgeable, honest, communicative and helpful. Jose is the best. Fixed my Miele dishwasher (they often have a backlog tho so schedule them asap).
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March 2021 by Anthony L.
I worked with Alex 1 on my Miele dishwasher .. he came on time .. called before he came , was covid appropriate . Not only did he repair my dishwasher he also fixed the way it was installed incorrectly from a previous Reapir man .. he fixed a broken leg and didn't charge me .. my dishwasher is running like a Ferrari and Alex was beyond amazing ! I strongly recommend him and his business ... I usually do not write these things but this was well deserved Anthony in holmdel
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October 2020 by Murphy G.
I have used them several times for various appliance repair/installation needs. They have always given excellent and reliable service for eminently reasonable rates. More remarkably, I recently called about a malfunctioning fridge, and though they were ready to come out, Alex first gave me advice on a quick fix I might try myself which worked. So in the interests of customer service he actually talked himself out of work because it wasn't needed. This is rare and admirable level of commitment to service and customer relationships rather than a quick fee.
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September 2020 by Janet K.
Tech came out as scheduled. Tried a few things to understand my ice maker problem. He told me the office would call the next day with the price for the required part. They never called, never returned my call. I did not mention the tech's name because i didn't feel it appropriate. I had to ask him to pull up his pants i saw his backside every-time he leaned into the refrigerator. Very unprofessional. I am thinking that they had a feeling the part would be obsolete but they could at least get me for a service fee. Do yourself a favor and keep looking for another company.
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August 2020 by Linda B.
My dishwasher was malfunctioning and technicians diagnosed the problem and offered to repair my 20 year old dishwasher. We discussed the cost of repair versus replacing the dishwasher. Replacing seemed to make more sense. A new machine was ordered and arrived. The technicians worked hard to install the new machine and had to struggle with the idiosyncrasies of our old house. The new machine has been a great choice and the technicians were polite and professional and a pleasure to work with. They have also fixed my refrigerator, my sewing machine, my vacuum cleaner, my clothes dryer and more. Expert Center is the first business I call when I have any problem with appliances.
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June 2020 by Stephanie S.
I can't recommend Expert Appliance Center enough. Alex is extremely patient and helped me pick out a new washer and dryer. I rescheduled our appointment several times and they were very accommodating. I am very happy with their communication and responsiveness.
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December 2019 by Sara R.
They should get negative stars. Bait and switch a microwave on a 90 year old man. They took the box away without asking just to cover up and I should not see the wrong model number they cabs me. Go to Lowe's or Pc Richards not this little mama papa place. Stay away from expert appliances thieves.
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June 2019 by Anna S.
They are the most committed repair company I have ever had. My refrigerator stopped working, the technician came, they ordered the part, the part came, replaced the part, excellent. I paid a very far price for the whole thing and was very happy with the repair. The same day the freezer in the same unit stopped working...... the story is very long, it took several visits and two more parts, they solved the problem. They were very patient and gracious during this whole process. And all the necessary repairs and parts covered under the warranty of the first repair. Alex is truly a man of his word, and his business deserves 6 stars. Highly recommend!
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May 2019 by Sarah M.
Expert Appliance Center is the BEST! They are our go-to for all small appliance and repair needs. We bought a vacuum from them and they also repaired our dryer -- both were great experiences and the machines are working well long after the fact. We also bought a window air conditioner from them that is by far the best and longest-lasting purchase of the sort we ever made (after many years in the city of replacing these nearly every season from online purchases). Better still, they install and de-install the machine every year for a very reasonable rate, keeping it working well and saving us so much time and hassle trying to do it ourselves. These guys are kind, no-nonsense, and they know their stuff. Keep them in the neighborhood forever, and if you need appliances or care call the Experts!
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May 2019 by corissa m.
We bought our Bosch washer and ductless dryer here and it's going strong a year later. Installation was easy and they took our old ones away. Expert Appliance will match big box store prices and the installation is easy. We will be back for future appliance needs. This is a reliable appliance company, with technicians who know what they are doing. They also installed a new gas stove for us.
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April 2019 by Joan B.
I have bern a customer of expert center since its inception. I have bought all my appliances from them. I have them serviced by expert center. They always provide excellent service and recommend excellent products for my purposes. Today they cleaned an old air conditioner that was leaking inside my home. Because they said it was so powerful although old they recommended that instead of getting a new unit. They did a great job. Joan B
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December 2018 by Susan K.
I cannot say enough about how great Alex and his team are. We had moved and could not get our Fridge into the kitchen. After numerous calls to handymen, appliance repair people and plumbers who could not help us we happen to call Expert Appliance Center. Alex not only was able to remove the doors, fit the Fridge into the spot, clean the coils and get our extra fridge working in the garage but he did it all with a Smile and great humor. It was IMMEDIATE same day service and a really reasonable price. Don't waste your time searching- Call Expert Appliance Center for ALL you appliance needs. We will from now on
