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November 2023 by Muhammad Ahmed
Yolanda is a wonderful manager she helped me alot understanding amazing service highly recommend if you guys need anything relevant to t mobile come out that location…??????
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November 2023 by Yunyun Gu (Winnie)
Came to upgrade my iPhone to a 15 pro. Yolanda was so helpful and patient the whole time. It was a long process that involved calling customer service many times but she kept it professional and helped me through. Absolutely love her and appreciate her help!
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November 2023 by Aleks Panov
I want to leave an honest, grateful review to Lorens. the man knows his business so amazingly that words cannot describe it. he always has a turn and this is absolutely justified. For me personally, he answered all my 1000 questions and gave me a breakdown for each one. that the decision of which tariff to choose was very easy. I am typing from my iPhone 15 pro, which arrived ahead of schedule. Thanks a lot
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November 2023 by Athan
My T-Mobile experience was outstanding, all thanks to their remarkable manager, Lorens. They provided expert guidance, a warm welcome, and went the extra mile in helping me choose the right plan and transfer my data. Lorens's leadership created a fantastic in-store atmosphere. I highly recommend T-Mobile, especially with Lorens at the helm.
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November 2023 by Adam Gourg
Lorens and Shamor provided me and my family with exceptional customer service during our entire visit. I was extremely satisfied with their overall knowledge and understanding of the current promotions. I will definitely be coming back to this location.
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November 2023 by Danara Bakyt
I want to express my gratitude to Lorens! the best ever!First of all, Lorens is a very wonderful person. I became a loyal customer of Lorens when he worked at the Coney Island and Ave M branch, more than a year has passed since then. I switched from prepaid to afterpaid tariff and received a better offer. I will be subscriber to any operator where is Lorens??
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November 2023 by Nadiya Mosyuk
Best and most efficient customer service. They help me pick out and setup my new iPhone 15 pro max. I’m happy to say I’m glad and satisfied.
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November 2023 by Amir Barriteau
Working with Shamor at tmobile was a great experience. I was able to open up new lines of service with you guys with no problems. I will definitely come back to do business
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November 2023 by Martha Chambers
This place was so good. Everyone who helped me set up my new iPhone 15 was so pleasant helpful I will recommend this spot to everyone. Great great customer service. Thank you for servicing me.
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November 2023 by Nataliya B
Just updated my phone to 15 pro at this location. And I had the best experience ever. Polite and friendly employees, explained to me what is the best and cheapest plan for me.
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October 2023 by Amy H.
The salespeople are very helpful. They helped me insert my SIM card into my new phone. They have a good selection of phones and internet devices.
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September 2023 by Hayat Muhammad
Manager Lorens is highly professional and very customer friendly approach to the customers
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September 2023 by imani mulzac
Wonderful service. Lorens and Mike were great and gave both my aunt and I exceptional service. Friendly, professional and knowledgeable.Thanks guys!
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July 2023 by reheena khan
I travle all the way from the end of Brooklyn just to go to this tmobile store. Because Amit is the best and friendly kind and very helpful. He is my go to tmobile person for everything even before calling 611 for help I would rather go to him.
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April 2023 by Sharenza M
Mike gave me and my mother the absolute best service . In all honesty most times when I have to update or do anything with my phone I DREAD going to T-Mobile stores simply because majority of the workers are lazy and do not want to help you . I cannot thank Mike enough for his patience and expertise within this field he deserves a RAISE and I’m my opinion a higher position. However , the same cannot be said for the assistant manager Miguel the following time I went to the same location Miguel was very standoffish and kept directing all my issues to customer service he did not even try to help me figure out my issue just directed me to call customer service to be direct he is lazy and he’s appearance was not up to par at all either . He did not represent the company well .
