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November 2023 by Shawnna Washington
Gracie was excellent help and very knowledgeable. She helped me order my Apple Watches after I had some issues online. I was in and out so quickly!
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November 2023 by Sandra Watt
I recently experienced exceptional customer service that I wanted to acknowledge. The support team was prompt, knowledgeable, and went above and beyond to resolve my issue. Their friendly and proactive approach made the entire process smooth and pleasant. I truly appreciate the outstanding service I received and wanted to express my gratitude. ☺️ Thank you love I will refer my friends, and family here.
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November 2023 by Walton
The best customer service ever, I even had a new hire help me, he was in training and was communicating with me and he was great for a new hire. The manager was lovely as well he was taking his time explaining everything. Thank you guys I love my new iphone!!!
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November 2023 by Mario Di Sanza
I want to extend my heartfelt thanks to the T-Mobile employees who went above and beyond to assist me. Their kindness, patience, and helpfulness made my experience truly exceptional. It's not every day that you encounter such wonderful customer service, and I'm genuinely grateful for Leon's dedication to ensuring I had a positive experience. Thank you for your outstanding support!
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November 2023 by Jacob Porter
I'd like to express my sincere gratitude to the T-Mobile team for their exceptional assistance with my recent purchases. Their guidance and support made the process smooth and enjoyable. Thanks to their expertise, I was able to make well-informed decisions, and I'm delighted with my new phone. Your dedication to customer service has truly made a positive impact, and I appreciate your help immensely. Special thanks to Hammad and Leon!!
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November 2023 by Justin Ensley
I want to take a moment to thank the T-Mobile team for their outstanding attitude during my recent interactions. Their friendly and positive demeanor made the experience truly pleasant and left a lasting impression. It's evident that Leon and Hammad genuinely care about their customers, and I'm grateful for the warmth and positivity they brought to each interaction. Thank you for your wonderful attitude and for making my experience so enjoyable.
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November 2023 by Leandro Torres
I'd like to express my heartfelt gratitude to the T-Mobile team for their unwavering respect during our interactions. Their professionalism and courtesy were truly commendable, and I felt valued as a customer. It's clear that respect is a core value in your service, and I genuinely appreciate the respect and consideration I received throughout my experience. Thank you Leon for your exceptional level of respect.
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November 2023 by asie modeste
Leon was very pleasant and professional. He was also very knowledgeable as we had a lot to get done upon visiting that store. It’s very rear but so delightful to get great customer service in New York.Ask for Leon guys .
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November 2023 by Raven May
Such great service, would like to say thank you to the manager for assisting me. He was informative quick with it help me recovered my email even though I lost my phone. Thank you for your amazing service. Definitely coming back!!!!
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November 2023 by daniela i
Leon helped me and my husband out so much. Such a well mannered young man. And handsome too! Definitely come check out this store if you need a new phone.
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September 2023 by NitroZeus
Just went to the store to inquire about Warranty which btw T-MOBILE DOES INSTORE, They laughed and refused to help, One of the new employees did try his best to help me but the other two (woman and older guy who sags his pants) were yelling at him to not help. That one employee needs a raise ASAP! The rest need to go.
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September 2023 by Mr. Q
The young white guy i think is jewish, he's a theif he lied added extra plans to my service after 2 months of joining he's going to get arrested for fraud ordering food with my credit card he's still working there
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August 2023 by Toby Harel
The entire staff is lovely and amazing to work with, made my phone transfer a breeze has amazing promos to offer i would recommend everyone to go to this store
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July 2023 by aron tessler
Great experience from Gracie the store Rep very knowledgeable go see her thank you for making my experience stress free. Thank you T Mobile.
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July 2023 by Helene Smith
This t mobile gave me the best experience I ever had the expert gracie took care of me made sure I was comfortable explained the different promotions very knowledgeable
