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February 2024 by Tom G.
Ok service and saving rates. Planning on moving our funds to capital one that has 4% savings accounts with no minimum .
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February 2024 by Britney Faustin
This bank is soooooo slowwww. Ive literally been waiting close to an hour to be serviced. The workers have no sense of urgency. They take their time with everything
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February 2024 by asperin symonov
To slow
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January 2024 by exclusivo2
Waited 1 hr to be seen for a debit card with only one person in front of me an no one was able to help . For something that take 2 mins to print !
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January 2024 by Thomas Rogers
they are unable to competently perform a domestic wire transfer.
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December 2023 by ABDELGHANI TOUIL
A costumer Assistant Agent at the back office (Female) is just thinking like a gearbox ⚙️ motion. No flexibility,no assistance…she cause me a huge delay of a transaction being processed that day. You are helpless Agent and I told you that in your face while leaving.This was my Second worst experience with TD bank branches. Some branches are waste of time if you enter for any kind of transactions.Zero flexibility.Zero Assistantship?
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October 2023 by Nae Cole
Horrible Customer service! The representative is so rude, slow and don’t care about any TD customers. The representative was just sitting laughing with employees and customers just to get out of helping other customers. I went there 3 different times for just a replacement card. All 3 times I waited for over an hour for a replacement card. Worst TD bank Ever!!!!!! Customer service needs to be replaced. I will definitely Definitely be getting a new account with Bank of America ASAP!
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September 2023 by Giulia Luci
Opened at 9:05 am when their business hours are 8:30 am because someone was "stuck in traffic". Once open, they don't even bother to take care of people that were waiting 40 minutes and just take their time.I wasted 1 hour of my time because of them. Ridiculous.
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August 2023 by Nancy T.
I experienced the best banking customer service of my long life so far (age 63) thanks to the incredible store manager Glamaris Leon First let me talk about her personality - warm, engaging, easy to talk to , upbeat - absolutely a delight She is extremely attentive, focused, an excellent l listener and proactively made suggestions that BENEFITED ME that I didn't think of - she printed out documents for me and walked me through everything she was doing for me on my accounts . She gave me very sound advice without ever making me feel pressured - I truly felt that she had my best interest at heart and truly cares about her customers satisfaction and financial success It was such a pleasure to interact with a true professional who goes above and beyond with such enthusiasm- GLAMARIS i hope you see this review and know how much you are appreciated - thank you for such an amazing banking experienceI highly recommend this branch and will be my new go to branch in Brooklyn
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August 2023 by Heather R.
Opened up a new account here the service was excellent with personal walking through all the steps with us. Plus our dog Zev was welcome and got a bag of snacks.
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July 2023 by Ahmed Alawag
One hour still in way doesn’t take a customer right very terrible
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May 2023 by GOFIRJON KASIMOV
For existing or potential td bank customers. Try your best to not use this branch. Lots of unprofessional and careless employees run this place. Zero customer service skills and have some unpleasant attitude...as if you are in a ghetto deli. Alot more negative to say but I don't wanna waste my time.
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January 2023 by Kodomo B.
I loved this bank until they closed all my accounts with a two-day UPS notice and did not give me any reason. I went to the bank, and even the officer couldn't tell me the reason or help me. The staff over there could have been more helpful! This is the most horrible experience with a bank so far! I will never do any business with them anymore.
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November 2022 by Sarah M.
Everytime you go in and need to see a customer service person get ready to wait for an hour. It's very frustrating.
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October 2022 by m_w
Had a very easy time opening an account. Worked with Anatoliy. He was kind and efficient.