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March 2025 by East Meadow Island Sports
TD Bank has fallen off terribly. They're not as convenient as they used to be. Always an issue. Card machine is not working, ATM issues, etc. There is a teller here at this Ralph Avenue location with a stink attitude. She's light-skinned with glasses and is just unpleasant. She acts like she's doing customers a favor. Taking my banking needs elsewhere. TD seems to be going in a direction specifically and only for white people.
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March 2025 by africanmeida king
I’m extremely disappointed with my recent experience at TD Bank. What makes it even more disheartening is that the staff at this particular branch are predominantly Black—yet I felt racially profiled by people from my own community.
I went in to cash a tuition check so I could pay for my college education. I’ve cashed this same check at this bank three or four times before without any issues. But this time, I was told they couldn’t cash checks over a certain amount due to “company policy.” That’s just not true—I’ve had no problem in the past, and a previous branch manager had no issue processing it.
The only thing that seemed different was the manager on duty that day, who seemed uninterested in helping. Meanwhile, a classmate of mine—who is not Black—was able to cash the exact same check at the same bank just two days earlier. So why was I treated differently?
It’s a painful experience to feel like you’re being treated unfairly, especially by people who should understand the challenges we face. If you’re Black and not a TD Bank customer, I would seriously think twice before trusting this institution. The lack of consistency, fairness, and empathy I experienced was unacceptable
Who knows maybe because I’m African they thought I was a scammer using a check to scam them
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December 2024 by Amir Cohen
The worst bank that I ever used, I came to do a wire transfer a week ago and it’s took me two hours until I finished, came again today and it’s don’t look any better both days there’s no manager
In the branch, they should look for a better manager
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September 2024 by Shian Clarke
Visited here today had a wonderful experience very helpful and professional staff
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June 2024 by Thierry T.
The account officer was not too enthusiastic to see me even though I was there for a new account. However, she was knowledgeable.
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May 2024 by Frieda Schulkind
Horrible drive-thru service. Waiting for half hour and no one else is on line
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April 2024 by Alex Omeri
Very bad customers service
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March 2024 by Bobojon Rahmonov
Very bad service ?????????
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February 2024 by Nikia Miller
I had to go in for an appointment the security guard is who runs there and swear she’s a teller. She told me that shut down appointments now and I wasted my time coming. Will never come back to this branch.
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November 2023 by Bernadette Jackson
The system is constantly down and the staff will take you to the entire process of getting a new debit card only to tell you that the machine is down and you'll have to go to another branch to get a new card. A complete waste of a visit.
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October 2023 by blessedSounds Studios
I Made an appointment with this location, I was parking when I got there they said the person was not available, and won’t be available for hours.. while I have my confirmation for my meeting. Every unprofessional. The only good thing was the way they picked up the phone, they asked how can I help you, but good luck on the help you really get!! #TDBANKBK
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September 2023 by nishant dhungana
Good service.
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August 2023 by Alison H.
This actually isn't a review of the branch, because I barely interacted with anyone. I made an appointment online to have something notarized (urgently) with Michelle Williams, drove thirty minutes to get there, waited 10 minutes to be called, only to be told there was no notary. Again, not blaming the branch, but get it together, TD Bank.
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July 2023 by Anthony Williams
This place is very unprofessional.Staff sitting around doing nothing while customers are waiting.These people desperately need supervision.Is anyone paying attention to all the bad reviews? Someone at the top needs to be accountable.
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July 2023 by Judith Pankowitz
Excellent help from Shantay today...service never disappoints
