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January 2024 by DARIANA delarosa
In order to write a comment you have to give it atleast one start but they don’t even deserve it, I was in there waiting for over 40 mins when I believe “the bank manager” comes to me very rudely and asks what’s the matter what do I need, not professional at it it was like what do you want, once I told her she immediately told me it’s too late and I needed physical proof of my social and ok I understand but you can say it with manners like her sorry I cannot help because you need this etc but she was very rude about and basically just brushing me off and walked away as she talking to me. I left really upset and addressed to her she need to be nicer. I work in customer service as well, theirs ethical levels to this. Hope this helps anyone !
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January 2024 by Shirin Sayfiddinova
Kamila is just super helpful, very good, thank you very much
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August 2023 by Oscar Espinosa
I went there today and waited 1 hour hoping to be attended by an agent. I was told to sit and wait as soon as I arrived. I saw the agent help with 2 cases that arrived 20 -30 minutes after I did. They are under staffed and have no organization
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August 2023 by Val B
Workers ignore the line, take ppl out of the line order, when you actually came first. Second time here unfortunately (in the past year) and same disgusting service
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August 2023 by Playboy Reaper
Opened an account had issues with debit card they said they couldn't verify me I went over to the next closest and got the debit card in 10 minutes and that lady really needs to be spoken to about her customer service she was disrespectful to her own supervisor as if she's above her
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July 2023 by Edgars Pinka
They were very helpful in helping me to update debit cards in timely manner
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July 2023 by Joseph Blumenfrucht
Extremely slow customer service,Unhelpful, and operate as if they have all the time in the world
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July 2023 by Zainul Pasha
Very lazy and disrespectful 0 customer service only 1 person working on the counter 2 please working on customer service and 6 people just move around in and out doing nothing you need at least 45 to 60 minutes wait for customers service
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June 2023 by Pinny
I had a bad experience at the bank and this is what happened: I walk into the bank on a nice quiet Friday afternoon and waited and waited and finally after 15 minutes someone came over to me to offer help and said how can I help you then she walked away now gets the real problem when I was trying to make an account the bank said oh I’m sorry the system is down, I’m hindsight I’m so happy I didn’t use this bank because I just went across the street to chase td is the worst customer service and worst experience ever I had with a bank and definitely don’t recommend
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May 2023 by Naftali G
Nice customer service. Been here a few times In the last month and the wait has been an hour plus every time.
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May 2023 by Manuchari Gogberashvili
Excellent service and very nice staff working there
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May 2023 by Argjila Krasniqi
horrible customer service, we wait 40 mins just to be told to wait somewhere else just to open a new account, then when we sit down one of the employees doesn’t even greet us and stares and says “hello, i am here” with the most pathetic attitude. And to mention “no” bathroom so i had to wait an hour with a fullbladder and ended up completing absolutely nothing. Worst experience ever. do not go here unless you want fo waste your time.
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May 2023 by Steel Toe
Horrible branch, tellers are brain dead and super slow, manager has a horrible attitude and just plain sucks. Switch to chase across the street, will be way happier
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March 2023 by Olya Aksenenko
I would like to leave a review about this branch of the bank. I really like the service in this branch. I want to express my deep gratitude to the manager Camila, she is very friendly, polite and always ready to help. I contacted her several times with questions, to which I immediately received an answer and a lot of other useful information. Service is always fast.
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March 2023 by Vanessa Vazquez
The only TD bank where you sit for 40± minutes in customer service for them to tell you your information isn't verified and they have to mail you a new debit card while the manager wastes time by coming in to distract customer service with personal drama. Literally said no thanks went to another TD bank. Wait and getting a new card took 15 minutes lmfao go to any other TD for help
