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January 2024 by caitlin smith
They fixed my screen but broke my camera and when I came back Nick said I’d have to pay to get the part fixed. He refused to call the manager when I asked if I could speak to him and provided no solution other than me paying.
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November 2023 by Angelina Torreano
I paid them 100 dollars for them to tell me they couldn’t help me. Then months later I am getting a charge from them for 24 dollars… for what?! I never asked them for another service! These people are desperate scammers and will collect money from you behind the scenes if you have ever given them your card info. They think you won’t notice…DON’T CALL THEM FOR YOUR TECH NEEDS! Anywhere else is better.
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November 2023 by Nancy Wang
They can also fix Apple Watches - I originally went to Apple bc the back of my Apple Watch unexpectedly popped out less than a year after purchase - glue seemed to have disappeared, I still had all the springs and screws that was in the watch. Seemed like a manufacturing defect so you would expect that Apple would take it back at no charge or minimal charge since it was less than a year out - nope, they wanted to charge me close to the price of a brand new watch, plus I would have to wait 3-5 business days to get it back because they would have to ship it out for repair. Instead, I went to the Phone Works and after Tommy took a look, said it would take 2-3 hrs and gave me a super reasonable quote. Didn’t even charge me until I came back since he wanted to make sure he could repair it - and he did! Now I have a fixed watch at a fraction of the cost and got it done in only a few hours. So happy!
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November 2023 by Chris Wasmer
The first display replacement that they installed on had a blotch on it, and the screen had a blueish tint. The second display that they installed also had a bluish tint. And Apple's True Tone technology would no longer work. They said that they would find a display that worked correctly and call me back for a third try, but they never called me. I had them remove their display, but they would not give me a full refund. I am taking them to small claims court.
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October 2023 by Chris W.
The first display replacement that they installed on had a blotch on it, and the screen had a blueish tint. The second display that they installed also had a bluish tint. And Apple's True Tone technology would no longer work. They said that they would find a display that worked correctly and call me back for a third try, but they never called me. I had them remove their display, but they would not give me a full refund. I am taking them to small claims court.
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September 2023 by Shuan
Def the best service with reasonable price!Very happy that I found this place!
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August 2023 by Saed Alsaidi V.
Complete scammers $400 for 2 screens that took 2 hours and broke and at the end of the day he wants another $170 to fix his bs screen
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August 2023 by Your M.
took my phone multiple times to get fixed and still wasnt, rude too, he fought my grandma too she in critical condition
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August 2023 by Jess B.
I wanna gatekeep this in case it gets super busy but this is a great local spot. Friendly without all the BS. I dropped my iPhone in a sink full of water and the screen went all black. In 15 mins, I had the screen all changed (granted it might not be a genuine Apple part). And aside from the speed and efficiency, the price can't be beat!
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August 2023 by Nicole L.
GREAT AND FAST! Would recommend for iPhone screen repair. Had my iPhone 11 fixed in 25 minutes.
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July 2023 by Daniel D.
These guys saved my ass. My phone AND laptop stopped working the Same day. They fixed my iPhone like new and saved me from spending $1200 on a new phone at apple. My MacBook was gone but they tried. Awesome guys and customer service!
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June 2023 by Jordan Fox
Jay saved me this weekend. My iPhone screen stopped working suddenly, Apple store refused to fix my screen due to 'liquid' damage and I did not have a recent backup performed so getting a brand new phone would lead to me losing years of data.In 20 minutes, Jay replaced my iPhone screen and charged me less than what Apple was initially going to charge. Highly recommend this spot, wish I had gone here before I spent 5 hours at the Apple Store
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June 2023 by Anders Rasmussen
Purchased a "quick speed" wireless charger from them that doesn't work -- wouldn't let me return it even though it's so clearly defective. Waste of money and time.
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May 2023 by Alexander Alford
I took my phone to the Apple store and they said it couldn't be fixed without sending it in for repairs that would cost upwards of $1000 and that it wasn't worth it. Then I brought it to The Phone Works & Co and Jay fixed good as new for $190! I'm always coming here if I need my phone looked at from now on.
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February 2023 by Alia N.B.
Saved my entire life - my phone was completely dead and the apple store and two other repair shops told me I was screwed... and then they had it turned on and functional in 20 mins. Incredible service and great pricing. My phone has started having (unrelated) issues again, and I trust no one else to fix it.
