The Shade Store, handcrafted in the USA since 1946, offers custom window treatments including shades, blinds, and drapery. Customers appreciate the helpful sales team, with design consultants providing expert advice and assistance. The customer service is described as excellent, with team members being pleasant, reliable, and attentive to customer needs. Many reviews mention the knowledgeable and friendly staff, especially at the Park Slope location, where consultants like Angel McMillan and Ben Wolff made the process enjoyable and easy. Customers report that the process for measurements and installations is straightforward, with plenty of available time slots and a smooth experience. The quality of the shades and blinds is consistently highlighted, with customers noting their beauty and durability. Many are very pleased with the final results, expressing satisfaction with their choices. The timely delivery of products, often in 10 days or less with free shipping, adds to the positive experience. Overall, The Shade Store is recognized as a great choice for custom window treatments, with many looking forward to future projects.
Great customer service, both in-store, and from the installation team.
May 2025
I am very happy with the Shade Store. I needed a custom width for my window in my living room. I worked with Ben Wolff and he helped me pick out everything. Very happy!
May 2025
Ben W. was lovely to work with at the Park Slope location. From providing design suggestions to installation day, he was always helpful and responsive. The installation process was smooth and easy and we are loving our beautiful shades!
