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January 2024 by Carolyn McKenzie
UPS store was so disorganized that they couldn't find my package, despite it being delivered there (email confirmation). There was a line, which I had waited in too, and instead of looking for my package, the man working the cash register told to come back later. I told him that I had confirmation my package was there, could you please check, and -- after searching for less than 60 seconds -- he said no. When I asked again (my package was literally there), he raised his voice at me and told me no, leave. By raised voice I mean actually yelling, incredibly disrespectful and dismissive. By his hostility towards me (young, female), I was scared for my physical safety. Great experience! TBD if I actually go back to get my package.
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December 2023 by Britney Faustin
This store is super money hungry. 1.00 to tape a box. The store on 7th Avenue NEVER acts like that. The guy behind the counter is rude. No customer service skill. They don’t even have a button on the pos for taping boxes
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November 2023 by Damian Manire
They need to work on their customer service. I called this location to ask about shipping supplies. Couldn't understand the rep. When I asked for clarification he raised his voice and then hung up.
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November 2023 by DM M
I go here all the time and they are great- it's usually quick and easy!
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September 2023 by Alexa Atamanchuk
Easy, fast ups store. Usually little to no wait!
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June 2023 by Cindy B.
One of the few UPS stores in this area. I use them all the time. No issues. Pretty efficient and polite folks
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April 2023 by Isabela C
I just shipped one item and it never reached there. Realised that it’s not a UPS store.
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April 2023 by Ameer F
Went on 3/31 and the rep behind the counter refused to give me a UPS mailing envelope so I can take home to put my documents in. Would only give me a envelope if I was shipping right there and then. Won’t be returning back.
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January 2023 by Billy Ng
Very rude,attitude on UPS receptionist guy .I walk in at 9am , this guy voice up and show me means face .
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January 2023 by Cammie Lee
Tried to get a document notarized and was told to wait for five minutes. I ended up waiting around in the store for half an hour, and whenever I tried to ask for help, was told the notary was “busy.” If you can’t provide a service to a customer, just tell them no—that’s all.
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January 2023 by Caleb Smith
I come here regularly and pay for a box to receive packages. They're friendly and helpful. Haven't had any issues with them.
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December 2022 by Kenny C.
UPS store inside Slope Drugs. Lines move fast, and easy enough to drop off or pick up packages (especially if UPS lies and said they rang your doorbell).
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September 2022 by Rebecca Nazir
Very tiny store inside a pharmacy and smell bad. I would rather prefer other stores. Also the guy charged me 10 dollar for notary which in fact is 2 dollar only.
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August 2022 by Lindsay D.
Staff is extremely rude. I was trying to locate my package and the staff was unhelpful and hung up on me. When I called back and asked to speak to a supervisor the employee told me to call the President of the United States. If I had a choice of where my packages were held, I would never select this location. TERRIBLE!
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August 2022 by A Z
I don't understand all the negative reviews. I come here almost daily to drop off UPS and do my Amazon returns, and they're always friendly and get the job done promptly. In fact, I walk past 2 UPS dropoffs that are much closer to me because those other 2 places are horrible.I've even used the notary here with no issues (just make sure you come between 2pm and 5pm, or you get charged an extra fee for the walk-in).