The UPS Store

Most Recent Comments

• January 2026 by joshua Bal
  The young lady at the Registration had a Nasty attitude, I kindly ask for some tape she said cost 1.09$ which i pay but had a attitude when I ask for label 🏷 if Ups employees are Having a Bad day Maybe They Shouldn't come or take a Brake Not treat people like that .
• January 2026 by Jasinta Kydd
  No self scan machine. A little busy inside. One of the staff member was mean to my daughter she needs to work on her tone. This is why locations with space should have self scan. If your antisocial you can get in and do what you need to do and get out. There's no need to treat my daughter anyway or her feeling rushed or overwhelmed because she didn't have the correct QR code. Just pitiful.
• January 2026 by Juliana Forero
  WORST place ever for printing services
• January 2026 by Pinkus Leidner
  Quick and friendly service! The staff is efficient and got me in and out in no time. Highly recommend this UPS Store!
• December 2025 by Shenika Watson
  The customer service provided at the Myrtle Ave location in Brooklyn is excellent. My packages are always delivered in time and without damage. I trust UPS over any other carrier.
• December 2025 by Brett Tepperman
  Wasted $5 for no reason on the self service, even tho u couldn’t print anything. Employees behind the counter didn’t seem to be conscious either
• November 2025 by Michael Perez
  Shoutout to Daquan for being helpful and providing a pleasant experience at this location. Exceptional customer service and will visit again!
• November 2025 by Efrain Perez
  I don't typically write reviews, however today I will make an exception because I was truly impressed this morning by the young gentleman who single handedly managed the line of customers with professional calm and kindness. A quality of service that is lacking in most contemporary businesses. Thank you.
• October 2025 by Micah Milner
  Gentlemen named Da’quan was at the counter and he was excellent. Not only did I receive above and beyond service, but an elderly woman from the neighborhood came in and asked for him by name because he was giving caring and thoughtful advice on how to use their printing services, which if you’ve ever been to a UPS store you know could be quite confusing. Hats off will be coming back to this location.
• October 2025 by Tatum H.D.
  Well, I just had a very disappointing experience with this UPS branch. I went to ship some broken headphones to the manufacturer, who already provided me a pre-paid shipping label. I had already packaged and taped them securely in an old instant camera box (it was the only one I had laying around). When I went to the store, they told me they would charge a $4 printing fee to print the shipping label, which is fine. But then they told me I wouldn’t be able to ship the box I had already packaged the headphones in. When I asked why they couldn’t ship it in the perfectly fine box, they said it might get damaged, so it either needed to be one of their boxes or the original headphone box. Since when does the box matter? I’ve never had this issue with UPS before, and USPS doesn’t care what box things are in. Apparently their cheapest box was $5.99 and then on top of that, they would charge a $1.99 taping fee to tape the box It all sounded fishy to me, so I left without doing any of that. I went to the UPS on Knickerbocker instead, and lo and behold, I didn’t pay a cent. The employee who helped me pointed out there was a “mobile code” option so I didn’t have to pay the print fee and she said the box it was in was perfectly fine. She also printed out the label in a sticker format, so I didn’t need to pay for tape. She was very kind and helpful. So, clearly the things the Myrtle location were telling me are not company-wide standards, which indicated they were just trying to scam me into paying for unnecessary things. Please do better UPS, or you won’t have any more paying customers.
  
  TLDR: Do not come to this UPS branch unless you’d like to get scammed. Go to the Knickerbocker location instead!
• October 2025 by Matt
  This UPS location is great! The customer service reps are friendly and I feel like they are part of the neighborhood and not just some corporate goons, even tho UPS is a massive company. They still have that personable ambiance. A great option if you want to use shipping services in Clinton Hill.
• September 2025 by Andrew Bissonnette
  This line was 7-10 business days long. Management why would you have one single person working on a Monday at 12:45pm?
• September 2025 by Yakov S
  the line was very fast!
• September 2025 by Yitzchak Weisberg
  Bad disgusting attitude!!!
• August 2025 by Vincent Sanchez
  Prince was very helpful and kind. His customer service is top notch and I appreciate him helping me with my music equipment parcel.