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December 2023 by Inna Sukher
Terrible experience !!!! I would never recommend this place. They put me through hell. !!! They held my car for almost a month to rank up the bill. They charged $137 a day for storage. They stopped picking up their phone on me. I had to make my male friend call them and threaten them to release my car. They are scam artists. Don’t do it !!!
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September 2023 by Google user
crooks and scammers. please avoid this place by all means. after holding my vehicle for almost 2 months they begged Me to remove my original review if they fixed car properly so I did . guess what? $5,800 later the car has problems it didn’t have going into them. on top of that they refuse to provide any documentation on repairs and parts . I’m 100% this was deliberately done and this is scary. my driver side window does not work now and neither dos my left turning signal Which is dangerous on so many levels . I have an entire text thread of unprofessionalism with them and I and am pursuing legal action against them as we speak. Once again stay away from them If u value your time money and safety.
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August 2023 by Jaquial Jackson
crooks and scammers. please avoid this place by all means. after holding my vehicle for almost 2 months they begged Me to remove my original review if they fixed car properly so I did . guess what? $5,800 later the car has problems it didn’t have going into them. on top of that they refuse to provide any documentation on repairs and parts . I’m 100% this was deliberately done and this is scary. my driver side window does not work now and neither dos my left turning signal Which is dangerous on so many levels . I have an entire text thread of unprofessionalism with them and I and am pursuing legal action against them as we speak. Once again stay away from them If u value your time money and safety.Service: Car towing
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July 2023 by Paul Vitti
Tony's Auto Experts towed my bike back to my shop when I really needed help. Prices are fair, good customer service, showed up on time, friendly drivers.
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May 2023 by John N.
I would never deal with Tony again. He is clearly someone who has no education on how to keep his word nor what even a bank check or money order made out to the name he specifically told the bank to make it out to. When I came to pick up the car( which wasn't even ready and was promised to me 3 weeks prior, he held it hostage and wouldn't give it to me because he said the bank check was no good as it was made out to the wrong person /Company! It was made out EXACTLY as he specified ( with 2 bank teller witnesses overseeing it) and made me, a physically disabled person, very sick emotionally as well as mentally which caused me a good deal of physical pain. He lied from the beginning and throughout the whole process. My car was picked up from him on my 65 th birthday in the first week of December, 2022 and today, February 2nd. 2023, as I edit my review I still do not have my car. His dishonesty has cost me quite a bit of money as my insurance contract with Progressive, only allows them to afford me a car rental for 30 days. Any days after the 30 day period , I am responsible for paying to Hertz. I would never trust this person again. You can't trust Tony. I only used him because he had a 5 star listing but I can't imagine hid clients having such a wonderful experience. I even had to call the police several times to try and intervene. As of a day ago, he insisted that that I pay with "normal green cash" or I won't get my car. GEE, I WONDER WHY SOMEONE ( WHO IS ONLY A WORKER NOT THE OWNER AS HE CLAIMED HE WAS- and I now know this as my lawyer had to get involved. WOULD DEMAND COLD, HARD CASH ONLY and fabricate such stories upon getting a CERTIFIED BANK CHECK from WEBSTER BANK, a bank that is 100% totally legitimate and has many branches throughout this country. Obviously the man is extremely ignorant about basic business practices and should have only a position as worker and not manager since he is clueless about what is the equivalent of the US dollar.
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April 2023 by Ariel Sonsteng
First of all the tow truck took 2 hours to come instead of 1. Then the driver (or maybe the other guy, I’m not sure) was high on weed when he finally arrived, and now the inside of the car smells like pot. After the car got towed off, it was 3 hours later when the tow truck showed up to drop it off, when the drive takes at most an hour. I have no idea what happened, but the service was anything but professional.
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April 2023 by Daniel Valenti (D G????)
I just read a bad review. Oh well, to each....his or her own. My car broke down in ellenville around 7 pm. I called, and within an hour my car was in his shop. The next day..my car was fixed. I couldn't have asked for a better experience!!! Fast and efficient..this place has been a pillar of excellence in the community for many many many many years now. From father to son!!
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February 2023 by Shari Lampert
I would never deal with Tony again. He is clearly someone who has no education on how to keep his word nor what even a bank check or money order made out to the name he specifically told the bank to make it out to. When I came to pick up the car( which wasn’t even ready and was promised to me 3 weeks prior, he held it hostage and wouldn’t give it to me because he said the bank check was no good as it was made out to the wrong person /Company! It was made out EXACTLY as he specified ( with 2 bank teller witnesses overseeing it) and made me, a physically disabled person, very sick emotionally as well as mentally which caused me a good deal of physical pain. He lied from the beginning and throughout the whole process. My car was picked up from him on my 65 th birthday in the first week of December, 2022 and today, February 2nd. 2023, as I edit my review I still do not have my car. His dishonesty has cost me quite a bit of money as my insurance contract with Progressive, only allows them to afford me a car rental for 30 days. Any days after the 30 day period , I am responsible for paying to Hertz. I would never trust this person again. You can’t trust Tony. I only used him because he had a 5 star listing but I can’t imagine hid clients having such a wonderful experience. I even had to call the police several times to try and intervene. As of a day ago, he insisted that that I pay with “normal green cash” or I won’t get my car. GEE, I WONDER WHY SOMEONE ( WHO IS ONLY A WORKER NOT THE OWNER AS HE CLAIMED HE WAS- and I now know this as my lawyer had to get involved. WOULD DEMAND COLD, HARD CASH ONLY and fabricate such stories upon getting a CERTIFIED BANK CHECK from WEBSTER BANK, a bank that is 100% totally legitimate and has many branches throughout this country. Obviously the man is extremely ignorant about basic business practices and should have only a position as worker and not manager since he is clueless about what is the equivalent of the US dollar.
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January 2023 by Iuliia Iaryzheva
Terrible service! waiting for a tow truck was more than three hours!! then my car was supposed to be driven for a maximum of three hours, but they drove for eight hours!!! They brought it to the wrong address!!! then they started demanding an amount greater than they had declared in advance!!! they are thieves!!! they don’t know how to work, they extort money! I’ll take them to court!!!Service: Long distance hauling
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October 2022 by Zayadur
15 minute wait time, very fair rates, and the gentleman on the phone was nice, understanding, and communicated well. All in all, a good business and I recommend them to anybody looking for a tow in the Brooklyn area.Service: Car towing
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September 2022 by VJ S
Lincoln Concierge called them at 11:03 on Sunday morning, August 28th, 2022. Wait time was given as 90-120 minutes. After two hours, no word from them. They did not answer the phone either, so I left a message. I got a text message from Lincoln that it would be 10 more minutes. They never showed up. An hour later I called but no answer and voice mail was full. How can you leave a stranded motorist with no information, no notice, no nothing for 3 hours? Shame on you. I would never recommend this company to anyone. (Lincoln Concierge then called a different towing service and they texted me immediately and arrived within 30 minutes.)Service: Car towing
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January 2022 by Neil Dorosin
Came in a half hour, as promised, was professional and courteous, and helped make a bad experience into just another chore. Drive (Frank) is a nice guy, took care of business quickly. Recommended without reservation.
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October 2021 by Kelly L.
After calling another towing company to tow away a car blocking our driveway only for that towing company to not arrive, we tried our luck with Tony's Towing. Tony Towing arrived quickly and efficiently towed away the car blocking our driveway with no problems. Will definitely use his services again, thank you!Service: Car towing
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October 2021 by Shadath Chowdhury
Tony’s Towing was phenomenal and punctual when I needed a car towed out of my driveway. He listens to your situation and his responsiveness is impeccable. Class act 100% give him a call.Services: Car towing
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October 2021 by Christine Marie
When I was leaving for work at 5 am, someone was blocking my driveway. I called and they explained to me what I had to do before they could remove the car. They are professional and came quickly once car was given a ticket.
