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November 2023 by sb
It was very easy and fast to sign up for the storage unit I needed; the assistance on the phone and at the location were very knowledgeable and nice. The units are clean and climate controlled, and the management made an effort to give me a convenient unit near the elevator and parking lot. Great experience.
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November 2023 by Nikia Miller
For whatever reason every 3-5 months I get a letter in the mail saying the rates are going but when I check their site the units I have are lower priced than what I pay currently. I’m not sure what but it’s getting out of hand especially given this is the 3 time this year alone they are raising the rates for a small locker to $89. I already dealt with some of the rude staff in the past these days they seem nicer but after years of coming there I might have to switch. And 90 percent of the times I go it stinks of smoke as if people smoke cigarettes there smh
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November 2023 by Laura Telesford
Shamara so pleasant provide a great customer service easy on the eyes and Steve was awesome as well. It was a very nice of Silletti and I’m looking forward to my business venture. Period.
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November 2023 by Jessycamar Louis
Awesome customer service was surely a breath of fresh air. And even though I had a struggling moving from one store to facility to my new storage. Facility today, he made this a less arduous process. Thanks, shamart instead and Steve and Steven.
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November 2023 by Hazel Burgan
This review is all me, I was not paid, and I am not an employee of the company. I was looking for a safe and convenient storage to store all my items. While searching, I came CubeSmart at 25 Remsen Ave and after reading review after reviews and loving the reviews, I decided to visit and see for myself what everyone was raving about the storage and the customer service they received from Sharmar. Well, everything said in previous reviews are true. The place is spotless, the unit is clean and customer service was exceptional, and Shamar was a perfect gentleman. I signed up right away and was happy with the promotional cost I received. I will definitely recommend this facility to anyone concerned about their items being safe and secure. And don't forget to ask for Sharmar, he knows his stuff and well give you excellent customer service.
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October 2023 by Spencer Adventure
Moved to Brooklyn from out of state. We reserved a 10x10 unit online, looked at it when we got there, and then paid. They have an area for unloading uhauls by the ground level units. Very easy process and helpful staff. Highly recommend this location.
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September 2023 by Sheroll Teague
Steven and Shamar are super friendly people!! You’ve chosen great people to work there! Very uplifting spirits, honestly I forgot about my whole stressful situation when I arrived there. So pleasant!
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September 2023 by Ashly E
Very please with my service today. Moving is EXTREMELY STRESSFUL and Shamar was very helpful and made the process so easy. I just appreciate coming across at least one person and company that has it together.
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August 2023 by Kiana Gayle
The employees here are magnificent. One of them even helped me tie my shoe lace. Such considerate young men. I am speaking specifically about Shamar and Steven such wonder young black men!
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August 2023 by Anthony Lingard
Shamar did a amazing job with my auction very on point with every detail. Maritza was also awesome with helping me updated my new information. Also Steven was great with helping with everything as needed great job guys!!!!
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August 2023 by Petrus McFarlane
Steven was amazing with explaining everything to me to help with my reservation. Also Maritza showed me my unit she was just wonderful with explaining everything to me on my tour. CUBE SMART GREAT JOB WITH THESE TWO.
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August 2023 by Julisa Nicholas
Having chosen CubeSmart Self Storage for my storage needs, I'm pleased to share my positive experience. From the start, the management, including Salkey, Maritza, Barbara, Steven, and Shamar, have consistently treated me with respect and understanding. Their assistance has been invaluable, as they've proven to be remarkably helpful and accommodating. Their pleasant attitudes and friendly demeanor have made my interactions with them all the more enjoyable. Without hesitation, I would highly recommend CubeSmart Self Storage to anyone seeking storage solutions. Their exceptional service and friendly team make them a top choice in the industry for me!!!
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August 2023 by K P
I had the pleasure of meeting a staff member with exceptional customer service for a change..., his name was Shamar!Shamar made my experience seemless at CubeSmart.He was knowledgeable, polite and such a pleasant disposition.I would definitely recommend this location and hope Shamar can assist them as he did me!
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August 2023 by jasmine albad
I met the new store manager today Shemar, he was polite well spoken and very welcoming he said it was his first day at the store, and if that's true Shamar your pretty impressive and you have a beautiful smile
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August 2023 by Vanessa Molina
Shamar was so sweet at helping me decide what size Storage unit for my belongings that best fits my situation. He helped SO MUCH that I’ll never look at another Storage facility. He is the man and always has a smile on his face! Thank you Shamar
