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February 2024 by J Williams
I called their number repeatedly and no one answered the phone.
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January 2024 by Damarc Barlatier
AMAZING!
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November 2023 by Harrison Nir
Kind interaction. Vehicle was in good condition, though gas was pretty low upon pick-up. Would definetly pick-up from here again when moving in Bed-Stuy or Bushwick.
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November 2023 by Kim Ranchor
Staff were so nice and patient. They're there 24/7, I believe (or very late if not), and were as kind at pickup (10am) as they were at drop off (11pm).
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August 2023 by Yoni Vendriger
Didn't have the van we reserved.Said we were moved to another location with no notice!
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August 2023 by Laura I.
Karla was amazing! I got help for last minute storage so efficiently. I highly recommend their services
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October 2022 by Andrew Roetman
Caution, this U-Haul place basically runs a scam! I got charged for 2 tolls, one 9 minutes after the other, and when I reported that it must be a duplicate because I didn’t go through 2 tolls 9 minutes apart, they just charged my credit card without responding! Totally inappropriate, don’t go here unless you enjoy hidden duplicate fees
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September 2022 by Maria C.
They were on time and very cool about me being 10 mins late to return. Great location. Quick and easy
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September 2022 by Andrew R.
Caution, this U-Haul place basically runs a scam! I got charged for 2 tolls, one 9 minutes after the other, and when I reported that it must be a duplicate because I didn't go through 2 tolls 9 minutes apart, they just charged my credit card without responding! Totally inappropriate, don't go here unless you enjoy hidden duplicate fees
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August 2022 by RSM J
U-Haul made the process of renting a truck more lengthy than need be. They charged us for going over the limited time we had with the vehicle after using up an hour of our time processing our information. Luckily the representative was cool
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January 2022 by Kenesha Bryan
They had nothing. It's just a dealer stuck inside a gas station. Waste of time
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December 2021 by Nikita K.
It's been almost an hour it's freezing outside, online checking doesn't work, one person in line takes 25 minutes to file, cost me the whole day schedule.
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August 2021 by Kylan Connolly
I reserved a van about a week prior to pick-up, and the online process made the actual pick up very easy. The attendant was quick and polite and I was on my way not 10 minutes after I got there. For the record, I only dealt with day-time personnel. For return, the location is part of a gas station so refueling was a simple process. The check out process is easy so long as you have a smartphone with a working camera. The corner lot location also makes it easy to leave and reenter the lot. I did not need to parallel park on a side street or any business like that. When I need a u-haul again, I will more than likely use this location.
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June 2021 by Jared Boggs
Made a reservation and then they're asking me for my passport, pictures of me without a mask and even called my brother from a 1800 number. When my brother didn't answer the 1800 number they refused my rental. Thus place is sketch.
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June 2021 by Mikee Follman
Rude staff !!