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November 2023 by Elly Dok
Brought in a ring that lost a diamond and they filled it in with another. This place did a horrible job because it fell off again! Scammers. They can’t fix anything. Brought in a watch to replace the battery and the battery did not even last 2 months! garbage
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September 2022 by Roms G
I had a bad experience here with management. They don’t understand jewelry they’re selling with their huge markups for cheap 1980s 14k poorly made Items
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August 2022 by j Elvis
I had a negative experience here. When I asked some questions, I was met with unnecessary aggression. The owner or manager is extremely rude. Items incorrectly priced - take business to a real jeweler.
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August 2022 by Abridija Antonivich
Avoid this jeweler. Horrific service, sells 14K as 18k, when you question him he has literally no clue what he is doing. Had to do a reversal.
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August 2022 by Eat E.
Lies about item validations. Literally likes on appraisals. Saw it first hand. Total frauds.
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February 2021 by Jim Joyce
Great customer service good people nice selection
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November 2020 by Theresa Norma-Jean
Great honest and reasonable.. I definitely recommend this Jeweler
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August 2020 by stacey keeshan
Wonderful & always friendly customer service!! Beautiful & unique selection!! Have purchased many pieces & always get compliments!!
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February 2020 by ENGLAND519
Salespeople are very helpful quality of jewelry is unrivaled highly recommended
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August 2019 by Anissia A.
They always take care of me at this location! They do a great job at taking care of their customers. Super friendly and they remember their repeat customers
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July 2019 by Rod Maiorano
Awesome neighbohood place. Been coming here for years.
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June 2019 by Vic R.
Perfect neighborhood store. Smart, quick, and always aiming to please. Got my engagement ring here and the staff couldn't do enough for me. My daughter got her ears pierced here, I get my watch batteries here, and my jewelry steam cleaned and repaired. A neighbohood gem, no pun intended.
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May 2019 by mimi tran
ask for joey, not joy. he’s the greatest 10/10. he gets the work done with a positive attitude. i’ll be back again!
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April 2019 by Barbra B.
Knowledgeable, courteous staff. Beautiful selection. My go to jewelers in Bay Ridge for over 25+ years. Journey is the best.
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March 2019 by Jeffrey Zagaroli
Only place I trust with my wife's wedding band and engagement ring. Prices are great also.