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August 2023 by Jam L
Very fast services
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January 2023 by Newton M.
I use them to get my mail; I would give 5 stars but they are too depended on the online services. I prefer the staff to know the prices of mailing letters
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November 2022 by Jay H.
Love coming to this place to get school supplies before school begins in September. The school supplies are always on sale here during this time. The notebooks are like 50 cents and crayons and pencils , maybe $1 dollar! It's really amazing and I wonder how they make a profit by charging such low prices! Lol
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May 2022 by Colin K.
I wanted to leave a review on the website located on the receipt, but the website didn't work so I'm leaving the review here. I had a super busy schedule the past two weeks, and already have a long commute, and wanted to print out a "big head" poster for my brother's graduation. On the long commute home, the other printing place on 5th ave was not flexible, and basically said they couldn't do this for me. I was crushed. As a last resort (should have been my go-to), I looked to Staples. Jasmine from Print and Marketing saved the day, and the experience I envisioned for my brother's graduation. After emailing her several re-cropped pictures, Jasmine was able to print out two large pictures in under half an hour. I don't have to regret not having the large picture I wanted to hold up, and that means the world for me. The graduation was great, my brother loved the poster. Thank you Jasmine. Please give her a promotion!!
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April 2022 by Christy H.
I am an art teacher and came here to have affordable color prints made of a painting one of my students created. I went to the printing department where Kelsey answered all my questions and was extremely knowledgable and helpful. She quoted prices accurately and even suggested I let them scan the original artwork for better quality. I came back the next day with the painting and was initially disappointed that Kelsey wasn't there thinking I wouldn't get lucky twice with such great customer service. However, Erica was equally as helpful, patient, and knowledgable and completed the printing job quickly. The staff at this location seems highly trained with the technology they use AND with excellent customer service. I recommend their printing department!
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January 2022 by Matteo R.
I'm not sure why the overall rating on yelp for this Staples location is only 2 stars. I've been coming here for years, and there are a lot of things I like about this location: 1. Big parking lot. If you come here by car, you will have no problem finding parking. 2. Clean and quiet. This place is always clean, tidy, and never busy. 3. Well stocked. Sure, you can buy the exact same items online, but some times I still prefer to have a look in person, and evaluate different items/options side-by-side. 4. Knowledgeable and helpful staff. Any time I need to ask something to staff members, they are always helpful and nice. I have the impression that the people who work here actually enjoy their job. 5. Recycling. When it comes to recycling, NYC in general and Brooklyn in particular leave much to be desired, particularly for plastic bag recycling and electronic recycling. Alongside empty printer cartridges, you can also bring your old electronics to this Staples location, and they will take care of them with you. I'm a fan!
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January 2022 by Emilia Allonso
This is drop off only, not full service
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August 2021 by Tina Goloborodko
I got absolutely amazing service from Ashley Mabry at this facility. I had several huge heavy packages, so she grabbed a cart, went outside to my car with me, loaded all these heavy boxes on the cart and rolled them inside the store herself. This was royal treatment that I didn't even expect and never got in any of the UPS locations before. Thank you Ashley so much for your help!
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July 2021 by Local Eats
Helpful staff!
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April 2021 by Jamie B.
I was very concerned about being able to buy the last HP-brand printer they had available. Gus and Jeff were extremely accommodating and helpful as they agreed to hold it for me for the one day where I would have access to a car. Gus let me know my warranty options and never seemed like he was pressuring me into buying anything other than what I felt I needed. A terrific experience, would highly recommend this location for any and all needs!
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June 2020 by Nash W.
This Staples is ALWAYS clean and tidy. The staff are friendly and the copies for the most part are always working. Their stock is good and have had everything I've come to get. This store has its own parking lot and it's a good location. I'm in here almost daily it seems and it's always easy in easy out.
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April 2020 by Gw A.
A Extra Heartfelt Thank You To Ms. "Emani" at 4th Ave Staples Store. Ms. Emani went above and beyond in being patient with over the phone while I tried to tried out my options to get a new printer. She was Very knowledgeable, Professional, Patient and Polite. She gave me great options as what would suite me best. She had a great Sense of Humor which can lighten some situations. Thank you Ms. Emani. Hats Off To You !!! I visited the store on 04/23/20. A special Thank You To The Entire Staff At 4th Ave Staples In Brooklyn For Being "In The Front" during This Outbreak !!!!! Ps... I will try to remember your name always since my Neice has the same name. I always get her and her twins' name mixed up.(inside joke) Respectfully, Satisfied Customer T.M.
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February 2020 by Faigy T.
I went into Staples this week thinking they would be cheaper than the mom&pop shop in my area. I was out of Brooklyn for the weekend. So great. I'll get better service out of town, right? I went in on Friday and ordered the invitations. Saturday night I picked up my order on the way back to Brooklyn. When I came home I discovered they only put in 20 envelopes rather than the 50 I paid for. So I called them in the morning. He said I should just go into any Staples locally and explain to them what happened and they'll provide the envelopes. I asked if he can call them and notify them that I'm on my way. He said no need. They will give it. So I drove 25 minutes (each direction) to go pick up the envelopes. The store gave me hell. "Well, they didn't call in, so I can't do anything." I had asked the lady to please call the original location to confirm. She said she couldn't. Finally they called a manager, who just handed me the envelopes, while the employee said "but they didn't call!" Seriously? responding to your manager like that?!? At least I finally got my envelopes! Then I had 2 pages I wanted to copy. A total of 60 pages. They gave me a price of almost $1/sheet. Are they kidding!?!?!? I asked about the 15cents price they have on their website. "that's just for b/w" - nope. website says color is as low as 15 cents. But when u go thru it suddenly is more. Never eligible for the cheaper price. I mentioned that they have a sign on the door that says "we guarantee to price match" She said nope. We can't do that. (my local store did it for 35cents a page. almost 1/3 the cost of Staples.) I will not be using their services anymore.
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January 2020 by Walt R.
I needed to print out a document, but the "email document" option wasn't printing after preparing the payment, and then the payment scanner wasn't working. Also, printing only works with PDFs, which it doesn't tell you, so you have to figure that out after 5 minutes of pressing "print". And if you have to print out more than 1 document then you're going to have a bad time. This place is an absolute dump.
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October 2019 by Meri K.
FYI, if you are shipping something to Amazon with their UOS QR code option, they do not accept it here. Must go to UPS store!