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March 2024 by Itzel Ayala
Customer service sent me to this location to pick up a package that did not arrive to my apartment only to be told by people working here that "the system will redirect you to this location but your package is at another location."Sp how am I supposed to know where to go then?
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March 2024 by Frances Smith
The woman running the counter with wavy hair and glasses should be fired. Disgustingly disrespectful. She literally taunted and harassed me about being late by a few minutes to the appointment, but then told me the cameras were down at the office anyway, which left me wondering, then why are you berating me? There obviously are very few reasons to disrespect another person like that, but it was actually insane to be berated about something that couldn’t even be done today on account of the post office’s negligence. Couldn’t even be bothered to call people with appointments earlier this morning and let them know they couldn’t fulfill their appointments today. I don’t understand how people like that hold down jobs, makes me irate thinking about how much of a high standard my own job holds me to for customer service, when people like that are allowed to actually verbally berate customers and continue getting paid for it. And I’m sorry, that’s not just because it’s a “post office” that’s actually just people being terrible at their jobs. Disrespecting people before they get a chance to speak to you when you’re the one who hasn’t called to tell people their appointments are canceled is crazy.
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March 2024 by Connor Holmes
what kind of post office doesn’t sell stamps
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February 2024 by Peter Banks-Kenny
Bring a pen. If you’re having a bad time, you probably made the mistake. What is y’alls problem? It’s a post office, not a yoga studio.
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February 2024 by Charles Sommer
Absolute garbage. They’ve never successfully delivered a package to my apartment. On three separate occasions within the last year I’ve watched postal workers walk up to my door without the package I was waiting for and put a missed delivery notice on my door without even knocking. They don’t give a **** and everyone who works at this location should be fired.
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February 2024 by Ano nymous
Unbelievably bad service. I came here 12 minutes before their closing hours to buy stamps and I was refused to enter even though there were only 2 people waiting inside :/
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February 2024 by Faness Love
Nothing but lazy low life people that work here. My package got stolen twice. The worker is so lazy to put my package in the mailbox a tiny small package that got stolen twice because the garbage lazy worker finds it hard to so. People like this gets no where in life. If you can’t do something so simple in life then you definitely can’t accomplish anything big in life. Keep working at the post office being upset, miserable and useless with attitudes. What goes around comes around. Never using them again.
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February 2024 by Jacqueline Arroyo
The WORST post office in all of NYC! I visited on 2/5/24 at 4:30 PM and spoke with two separate clerks. The staff is incompetent, very rude and unhelpful in the extreme! They need to be retrained and/or terminated IMMEDIATELY. Quite frankly, I amdisgusted and appalled be their lack of professionalism. If this has been your experience, please file a complaint. Let’s get the local politicians and media involved because this is unacceptable and something must be done ASAP!
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February 2024 by Trymane Bozier
Went to the post office, and the workers was joking around and supervisor was not even supervising they need new supervisor and a new workers that’s going to take there Job more serious
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February 2024 by Holly Pellot-Foster
I brought in a package, the very moody rep at the front said it had the wrong date and she couldn't scan it. However, she did not give it back saying it would be delivered. Long story short, that very expensive package was never scanned and never arrived at it's destination. It went to the "Debevoise post office black hole" Worst post office ever! We're treated like we're beggars instead of clients actually paying for a service.
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December 2023 by Kimberly T.
I sent a package to Brooklyn and I believe a driver for this location stole it! When I checked the tracking online it said was a failed delivery and notice was left that they couldn't leave it because the location was unsecure when I tracked it. The recipient said they never left a notice and there is never a problem any other time as the USPS drivers have a key to get in the building to deliver mail and packages. I did have the package insured but it's the fact that I paid extra for priorirty mail and now that's money lost and most of all the recipient won't get their gift now! I called the Customer Service center to report this and basically told there's nothing they can do.
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December 2023 by Usher Rosenberg
the supervisor their is rude!! terrible service. i have waited over an hour and the didn't want to release my package. for nothing!! they have one male worker that is great.watch out before going their. be ready to simply waist ALOT of time for nothing.I would rate them a Negative 5!! it's a total disaster!!watch out!the Supervisor she is the worst of all. she hates people.!
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December 2023 by Hadia Bah
This place is so unprofessional, they’re so rude, it’s so dirty. Theirs a full line and only one person at the register while people in the back sitting down and doing nothing. The workers always look angry like they hate their job, the place is just so dirty and unprofessional and they don’t care for their customers at all.
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October 2023 by Jahsyn HF
I don’t know which is worse , the customer service or the fact I walked inside and they were twerking they flat behinds & blastingggg jamaican music. I put in a hood request for the month of September. Ofc they didn’t “see” my hood mail request and all my mail was stolen out of my broken mailbox while on vacation. Thank you for serving and protecting your customers
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October 2023 by Xbxns B
Worst post office in the country. Tracking for a package was “out for delivery” for two weeks, then inexplicably returned to sender.Don’t bother calling their number. They won’t answer.Physical location is run by actual sloths.
