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March 2024 by Wanda Blakely
Absolutely no lines. Great customer service and friendly clerk. The post office was fully stocked and clean. It took 2 minutes for my transaction.
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December 2023 by Eric Berger
Absolutely absurd. I waited for 30 minutes to speak with a supervisor because my mail had not been getting delivered. Her staff told me she was in a meeting. She finally came out and had the Monopoly app open on her phone, so I suppose that was what the meeting was about.
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October 2023 by ummulkhair muhammed
Super thanks to Shana at the Restoration Plaza, Bklyn PO, for her outstanding professionalism, kindness, patience and customer service. Shana is a model professional. Her support to ship my return to the UK was extraordinary. Kindly acknowledge her in the highest manner.
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October 2023 by Lucy Fey
Why is there only one window? It takes at least 30 minutes to get helped and there is always a line. Why would you design a post office with a single help window in a very busy part of bed stuy?
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October 2023 by K H
A line 13 deep and ONE person attending to people at a snail’s pace while wearing headphones and talking on a personal call. Absolute insanity plus the office itself is filthy.
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August 2023 by Saskia Suherman
I was refused service, and the guy just starred at me with a disapproving look until i left. He was also very rude and aggressive for no reason… like so aggressive I felt like I was guilty for something on a personal level? then I went to the next booth and a younger woman who didn’t refuse service served me, but she didn’t know what a money order was and was grinning, looking down like I was being embarrassing for asking for it. When I asked her where to mail it, she said she doesn’t know how to mail, in the most joking manner. This is probably the start of how service jobs will get taken over by AI?
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July 2023 by Nitah Hair Collection
Let me start with a positive. The young woman that works at the windows is polite, patience and just an overall pleasure to communicate with. Now the lines, the constant system failures and the service coming from the old man that needs to retire like last year has to come to an end! He is so rude, I had conversations with customers that frequent this location while on line about how he treats everyone that comes to his window. Everybody can’t be lying on you. This is the closed one to my salon, but since it’s warm now, I will be walking to the Atlantic location!
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July 2023 by Anthony Mejia
Old man working there is miserable and rude and should just retire. Not often do I leave reviews but this guy needs to be fired expeditiously. Or moved to a back of house position. No point in having him serve customers when he clearly doesn't want to.
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June 2023 by Joshua C.
Shocked. Super nice. Everybody was really friendly and helpful and believe it or not. I had an appointment to take care of some documentation and they answered all my questions and took care of me.
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June 2023 by Nick Freeman
I had a prepaid package I wanted to just drop off. Almost every PO Ive been to has a box or bin to drop prepaid, but this one doesn't and when I asked, the worker told me rudely to wait in line. Understaffed and poor service. Dont go if you dont have to.
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June 2023 by Elena
Both windows are closed due to staffing issues from 1pm to 3pm as of 6/5/23. Very run down and technologically behind. Can’t self serve to deliver packages
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May 2023 by V Moore
I need to know how this post office remains open? The man who works on the weekend has been there for quite sometime and he’s just there to check the box until retirement! He is rude, condescending, not wearing his uniform (white T shirt) My visit was May 6th and the post office was not accepting package due to the “lack of equipment” when I was taking a picture of the sign he immediately tried to remove it, too slow buddy!
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May 2023 by Keith Brooks
No staff here between 1:30 - 3 pm due to staffing issues. Did not notice anyone here at all. Also no machines for self purchasing/mailing.
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April 2023 by Sarah J.
Employees can just steal our packages because they know they won't get in trouble. My package was marked delivered in a very secure mailbox at my job but nothing was there. The mail carrier said they delivered it in box so that's that. I hope a bird poops on you while you wear my Urban Outfitters clothing.
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March 2023 by TC Safavi
Closed and locked middle of the afternoon on a Monday. No signs or explainations. Just assume this location doesn't exist and find another.
