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March 2024 by Cero Cruz
Horrible, closed for over 1 1/2 hours with nothing posted on the doors, I ended up leaving
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February 2024 by Carlotta Lovell
Came here on a Friday at 2.20pm! They were close, I figure they were on lunch! Left and came back at 2.50pm and they were still close. People came and ledt! More people came and left! I do not know of any other post office that closes for lunch break and even if you does! Why don't you put a a sign saying what time you close for break and what time you reopen! So people knows not to come at that time. It states that they are open from 9am to 5pm! After 3.30pm and they were still closed
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December 2023 by Nicole Durham
i've been going here my entire life, and have never had an ounce of negative thing to say until now.in recent years there has been a female clerk that works here, who is beyond unprofessional to customers. impatient, not mindful and refuses to help when patrons are confused or has a slight hiccup when about small things.this seems to be the pattern and behavior with most local post offices nearby. brownsville location is another terrible example.our communities deserve better.
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July 2023 by Noticeable Notice
It’s as it no one works here to pick up phone calls, never can get anyone to answer the phone. What’s the point so annoying!! Please close this location
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March 2023 by Ksenia
I have to share my negative experience with this postal office. My parcel dissapeared in their limited-access area.I wanted to return an $130-worth item back to the shop. So I packed it in a simple regular-sized white plastic bag and left it on a scale inside one of these specially created places (that are separated from publicly-accessed space of the office with a transparent window).And my package has never been delivered to the destination. Neither the barcode on it has ever been scanned.I don’t know how packages could disappear from this limited-access area.When I had to go to the postal office again and asked for any fast-check (maybe its just lost somewhere around?) - the staff didn’t even move, the reaction was like “And so what?” They just said me to go to the website, look for a phone number of some manager (God know where he/she is located) to talk - and that’s it. But how he/she could help me remotely while the last place where my package was - is here?I am very disappointed. Although I absolutely understand and accept that a lot of issues could happen while delivering, I still feel very suspicious about this case and reaction for that. Maybe for someone $130 is not a big deal, but for me it was.P.S. The photo I added to my review is made in another postal office. The reason is just to explain what kind of “specific space to leave parcel” I left mine to be delivered.
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March 2023 by Valerie White
It was ok, I don't the rep was too thrilled that it was a little busy and she was by herself. I think that it should be at least 2 people up front and at all times for this area.
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October 2022 by Barbara Young
They are very nice there. Not crowded. The only problem is they had no stamps. I was able to mail my packages ?
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August 2022 by Samar Gabourel
This location is usually pretty empty so the wait is under two minutes. Staff are friendly. The outside area with the mailers and boxes could be a little cleaner and organized.
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May 2022 by Sons And Daughters Ministry
Female teller was unprofessional, rude and refused to process more than 10 envelopes even though there were no line
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December 2021 by Head Gone
So far this is where I go service fast and ok. Just sometimes when my label do not scan they automatically say can't ship this , thought there's a way to reprint the label some how but service not bad so far
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November 2021 by Sa'kile
Because the shutters are down on several occasions on one side, Yes, it can be deceptive. For the most part my experience has been decent. Community members should advocate this location remaining in our community however, as there is conversation/debate regarding closing some locations. The Post Office is an Integral part of how we transport/receive documents, packages, personal and business wise. It also serves to permit individuals to vote when unable physically to do so!
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September 2021 by Ashley Holt
It is quite unfortunate that our neighborhoods are taken for a joke. Today I was in this postal office and Janice was extremely rude. The employees here are not afraid to give you their name and advise you on how to complain even circling the survey at the bottom of receipts. The gates were also down on one side of the building so if you walk from a certain direction it looks closed. It was 1:40pm on a Tuesday.I do understand most agencies are short handed but honestly for employees to act in the manner Janice did, is not acceptable. They even proceeded to leave their area and came out to the customer area to exchange words in a sneaky manner. When questioned , they said they were doing something. I don’t write things to take jobs from anyone. I honestly hope it is a learning tool on customer service and ettiquette. We are living in a pandemic- polite & courteous customer service is the least that can happen .
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August 2021 by MLW
I went to drop off a package five mins to noon and the shutters were still down. I came back in the late afternoon and it was still closed...on a Friday. If the hours are not what they used be then update them!! Why is it that this is often the level of service that communities of color recieve??
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August 2021 by Empress S
My mom spent her last to catch a ride to this post office and this office is close. Please update this website. It’s1151 am and it’s closed! Fix it
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August 2021 by Drews Tavers
The are closed on a Monday???
