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March 2024 by Drhy Ggkss
They simply don’t deliver packages or leave notice sometimes, even though they say they do on the tracking. More than one members of our home have had the same issue. (Multiple times). Why am I paying for delivery if I have to pick it up? Y’all have access to the building, and have gotten in MANY times. Fix this recurring problem!!
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March 2024 by Nicholas James Depsky
lines can be so slow that it feels like they may actually move backwards, but if you play your cards right (stolen package? rats ate your mail?) you might get the chance to chat with Maurice, the usps GOAT
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March 2024 by Mebrak Tadesse
My W2s, 1095, and drivers license was stolen by mail carriers and staff at this location. I’ve tried everything to get this resolved with the Postal Inspection Service and Service Cases but they refuse to do anything.
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November 2023 by dopamiine online
Had a excellent experience with Maurice. I’ve had bad experiences in the past with the staff here but recently a supervisor changed my mind about this location. My girlfriend’s package never delivered to our address and I went to USPS to figure out why. Maurice was super helpful and diligent in trying to fix the problem. He gave me his time and energy despite being super busy. We never found the package but I got to file a claim and get our money back. This was by far the most pleasant and helpful experience at a USPS office. If you need help as for him!
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October 2023 by XENIA TIURKINA
I always come Saturdays early mornings and everything works well (like access to internet, no refusal to accept packages, the location provide service in stable standard way and it’s already amazing!)especially I very enjoy that polite people work there on weekends
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October 2023 by Olga Mantilla Brown
Do yourself a favor and go to the USPS at 950 Fulton St instead. Been here numerous times and it's always the same rude, incompetent and slow people behind the desk.
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October 2023 by Lasharn Harris
I made a complaint about mail not being picked up from the mailbox on the corner of Putnam and Marcy since September 13, 2023. I called my local post office today and received a call back within 2 hours. I spoke to a young man named Maurice who was professional and courteous. He rectified the situation and the mail should be picked up promptly. After living in this neighborhood for 30+ years, it is finally a good feeling to have something positive to write about our local post office. Thank you so much Maurice.
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October 2023 by Shariz Alamin
I got there about 10:00a.m surprisingly it wasn't that crowded, but there was only one service window open. The process was a little slow. I'll buy stamps another day.
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August 2023 by Helmut Ree Darbouze
Credit card theft and scammers are at this post office. My cards keeps getting stolen through this post office. Some have attempted to activate them. Neighbors Have complained of the same for years
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August 2023 by Bob Greco
Carlos was super helpful and got my package set up to ship out with ease! Thanks for the helpful staff and getting the best rate to ship my package out for me.
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July 2023 by April E
Went here this morning to get a package that had the wrong address, got it in less than five minutes. The post office lobby was open at 8:55 am and staff were already helping folks. No complaints, just was nice and smiled.
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May 2023 by skarlin parra
Whatever you do, DON’T SCHEDULE YOUR PASSPORT APPOINTMENTS HERE. To start off, the process was just a pain in the head. The staff here are straight up disrespectful. As soon as I got there I needed answers to some questions and one of the ladies just started giving weird looks. As my mom feels out the paper work the lady that was supposed to take us for our appointment started getting desperate and started being rude to my parents and my sister. I don’t know her name. All i know is that the receipt she gave me said “Clerk: 13”… She needs to be fired immediately. Her responses were so rude and disrespectful every time. It was 5 of us filling out our papers and she would just get irritated with all of us there. Whenever I asked her a question she would dismiss me but minutes later another lady came in and skipped the line to ask a question and the clerk answered her question without any problem. In general the staff here were so disrespectful and rude. USPS need to hire better people.
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April 2023 by Audie Lauf
This is the absolute WORST POST OFFICE IN BROOKLYN. They lost my package and continued to lie to me about it for over two weeks. I was not that upset about the package being lost BUT I WAS UPSET THAT THEY LIED TO ME SO MANY TIMES TO COVER THEMSELVES. It's odd. I went to the location three times to pick up my package but it was never there when I went "Oh they must have taken it on the truck by mistakes" or "Oh they must have sent it back to sender early" Weird How they tracking says it was sent TWO DAYS LATER. Do not trust the managers man or woman at the location. I understand they are trying their best, but they both LIE through their teeth. I heard the entire team SCREAMING at each other in the back behind the P.O. Boxes. Seems like a terrible, terrible, terrible place to work. The tellers are all very nice and welcoming though. But I wish they wouldn't lie to me and just let me know what I needed to do to file a claim. Now I am out $155 which to me is a TON. So. I will never ever ever go back to this decaying structure again. because of the manipulative gas-lighters that are the managing staff.
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April 2023 by Hannah Starke
Impossible to get ahold of by phone and seemingly incapable of delivering packages. God forbid you request re-delivery. The line will just ring busy or the person will act like they can’t hear you and hang up. I know the people who work there are doing their best in a bad system but WOW am I amazed by just how bad of a system it really is.
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April 2023 by Meexie F
This the worst post office. They do not put people mail in the right mailboxes. They have misplace my packages numerous of time. The working are unprofessional over the phone. They do not seem to speaking to their workers about putting other people mail in the wrong mailbox .
