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March 2024 by E Meyer
I had an incredibly frustrating experience at the USPS store. The service was absolutely terrible. Despite their posted hours, they seem to close whenever they want to. On multiple occasions, I found the store unexpectedly closed during normal business hours because the staff decided to take a lunch break, even though there isn’t supposed to be any closure for lunch according to their schedule. This inconsistency and lack of reliability have caused significant inconvenience, making it impossible to plan a visit with any confidence. Extremely disappointed with the lack of professionalism.
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February 2024 by Viktor M
Ugly service not working on time
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October 2023 by Eva Pron
Horrible!!! The courier was supposed to deliver the parcel yesterday. my mother was at home, but no one told her anything, they just left a notice. I ordered redelivery for today, and when the courier called me, I asked to wait two minutes until my mother came down, because I was at work. Mom was downstairs 3 minutes after the call, the courier was no longer there, but there was another notification. There is no other attempt to request redelivery. My mother cannot go to the post office and pick it up because she is elderly and disabled. I'm currently at work in another city. people, what's wrong with you?!
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September 2023 by Martin Dicostanzo
they lost my big box of condoms, they probably used them durring work.
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June 2023 by Szilvia K.
Jeeez they can't even put it on the web they are closed. They show regular hours then they say it's closed. Plus they leave a final notice and I did not even get a first and second.
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April 2023 by Armen O
USPS post office this track
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March 2023 by Maxim Vinokurov
I had a horrible experience today with a clerk #25 in the USPS truck collecting packages.He was very rude, disrespectful to me!!!!His name is Kwong- he should not be working with people and in a Post office service!!!!
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March 2023 by Ahmed Waqar
Mail pickup service available between 11:00am-5:00pm Mon-Sat and the location is between E17th & E 18th Street on Ave Z where several USPS trucks may be seen loading the mails on a ramp.Retail service available Mon-Fri 9:00am-5:00pm in front of the building
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March 2023 by Sergey Vitte
Worst location ever! Do not send mail out from this location. Brand new envelope from Staples. Looks like they feeding rats.
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February 2023 by AJ Gee
Incompetence and apathy abound at this location. My dog is better at delivering my morning paper than they are at delivering mail.
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January 2023 by Lillian G (Rose)
Since the PO burned down the delivery services went from bad to worst. If I can rate the PO a zero I would. Packages are either lost or sent back or delivered days later. Ironically, it is posted in the system as delivered when it is not. Mail is left all over the counter of the lobby. packages are thrown all over the lobby floor which has led to stolen packages. Under very poor uncaring, unprofessional employees. Management is out of reach which makes the situation worst.
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September 2021 by May Wu
It is funny that the ave z location is closed and send their customers to 19th st location, and turned out 19 st is pick up only, don’t go if you want to mail package/get mailing supply/purchase mailing labels.19th st location will send you further to ave U.The closest location to ave Z is a third party that charges u twice as much.Ended up going to Coney Island ave location. Not sure what kind of scam ave z location is playing here.
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September 2021 by Méry
fire that chinese guy with ginger hair. nastiest attitude. bickers with absolutely everyone probably cause he hates his job, in which case he doesnt NEED this job so literally just dump the whole dude
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September 2021 by William Castillo
Horrible Customer service. I have no choice like many others but to come here when a package can not be delivered to my home. For some odd reason the staff is very rude, Short tempered and very condescending. Waited an Hour at this location to pick up Mail or to Ship something off. And by the time I got to the window they either went on break or They sent me to another window to wait until someone could help me. They never did show up at the window and the line for ‘Pick up’ was outside the store. As well as the line to send a parcel. The staff has no urgency and is so careless about the customer’s needs. I really hope they replace the entire staff and the manager because she is very rude and picks and chooses who she want’s to help. Absolutely disappointing service, This is Priority Mail but seems like they don’t have their priorities in order.
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August 2021 by uwel king
They lost my package again instead of bringing it to my door they left it in the lobby and someone stole the package again when you try to call them no answer and they refuse to take responsibility it states on their web page usps to tell them where you want the package to be left I told them to leave the package by my door instead they left it in the lobby and it said it was delivered and now someone came in the building and stole my package so I never received it
