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October 2023 by Justine Wezenaar
Nothing fancy but I really appreciate having a hardware store in the neighborhood, and even better that it’s an independent business! Both times I’ve been in the guy working there has been helpful.
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October 2022 by John Miuccio
Excellent, almost always has what I’m looking for. Good service.
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October 2022 by Jennifer Mary
This store is truly a variety mart — it has a little bit of everything. They make keys! There’s potting soil and gardening supplies, sewing notions, cleaning supplies, jars, kitchenware and organization supplies, some tools, paintbrushes and sandpaper, microwaves, clocks, wood stain and some paint. I’ve only been in once but was satisfied with my trip. I felt the prices were fairly reasonable for nyc. It’s not a Lowe’s — it’s a small store. But it had a lot more options than I expected.
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July 2022 by Hakan Uzumcu
They have everything, and a friendly, helpful owner. I would come back.
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November 2021 by Am Td
worst store in the neighborhood. extremely rude owner, dirty shelves. and maybe the owner could wear a mask if she has a "wear a mask" sign on the door. I'm all for supporting local businesses but I won't be sorry when this store crumbles and a starbucks takes over.
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August 2021 by Michelle Ś.
The old lady who works here is the owners mother and she ruins this business for him. As you can read from the other reviews, she is horribly rude beyond belief. Forget asking a normal question about an item they carry so you can pay THEM money, she will rip your head off. Doesn't matter how polite you are. And it has happened every single one of the 5 or 6 times I have gone into the store. Her son however, is lovely and knowledgeable and should make sure his mother stays out of the store to not ruin his livelihood.
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August 2021 by ben chason-sokol
They don't carry general toolkits so I had to put my own together from mismatched products, and the owner gave incorrect information about the compatibility of two products.The guy who helped me is also apparently a really scummy landlord based on some of the comments he made. I won't be supporting them again.
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August 2021 by Jessica R.
Zero Stars! Terrible service, terrible prices, terrible people! In summary, don't ever go here, you will be overcharged and will have to deal with very rude people! I am surprised this place this exists. I went in to get copies of keys made. After the man started to make the copies, I was told the price was $3 a key. I knew that was overpriced, but I figured it was fine, I needed to get them made. The old women at the desk said it was going to be $29 verbally, but then charged me $10 extra dollars on my card. I asked why it was so much and she said it was the sales tax. When I questioned why it was around $30% sales tax she started to make fun of me and say "so sad, you never learned about tax etc." It was bizarre, but she was old, so I tried to be respectful. Finally, I went to the man making the keys to try and get an answer from him (the whole time he heard us, but tried to stay out of it). When he calculated it, he said it should be $31. The old women started to argue with him, but then handed me $4. I said, you owe me $8 and she said "oh, so greedy." It was truly the weirdest experience.
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June 2021 by M S
I had a bizarre encounter - when I asked an innocuous question about one of the items, the older lady started laughing hysterically. You may want to actually answer customer questions if you want their business. Please hire helpful people or you will go out of business.
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April 2021 by Lee Jackson
Hispanic woman working there had a terrible attitude. I came to shop for a few tools and a battery and she confronted me with a attitude of unwarranted snide
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April 2021 by Duane W.
This is a family owned business. These are very nice people, they work hard and carry a wide assortment of "stuff". Reminds me of the hardware store when I grew up that my Dad would take me to. It's convenient, right in the neighborhood and is not some big box or mega online corporation. I just love it.
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March 2021 by Jake S.
After seeing some of the other reviews, I'm not surprised my visit this time was so poor. Lived in the neighborhood for 38 years, been here many times, and this one was my last. Staff was great, and friendly, except for the rude older chubby woman at the register, seems to be a pattern. Looks like Bruno's it is from now on.
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January 2021 by d l.
Worst. Not only is it wiiiiildy overpriced but the service is toxic. Literally. The old lady behind the counter wasn't wearing a mask. I politely asked her to put it on before helping me. She proceeded to drop a million F bombs on me. I left. Better safe than sorry. Don't shop here. You'll be sorry.
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January 2021 by Joanna J
The old lady in the store is crazy and rude. She gives you a horrible look as if you gonna steal things from her. And most importantly, she doesn’t wear the mask ( while she was coughing). Gosh! Be clever and go to other hardware stores nearby if possible.
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July 2020 by Angel V.
0 stars!!!! The worst place ever!! That old lady is horrible. She shouldn't be working anymore to be honest. I went in to buy a face mask. They had the blue hospital ones that everyone has. She said it was $3.25 for one mask. I gave her $10 and told her that it was was way over price. She then closed the register and told me to go somewhere else very nasty. When I asked for my money she says she doesn't remember me giving her money. Then why would she even open the register? Best believe I reported that horrible place for price gouging during this pandemic when I was trying to not spread any viruses and trying to play by laws by wearing face masks and for stealing $10 from me without returning and playing D**** Please everyone go else where!!! Not worth it
