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March 2024 by Jessica Singh
Went there today was a sale nothing worthy caught my eye the line was crazy and takes forever because they ask every customer to put in ur email n phone number n orther things not worth my trip my opinion
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December 2023 by Rosa Ramirez
Love me some pink not a fan of the bras but I am a fan of there underwear n sweatpants outfits
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October 2023 by Dana Lestin
I went to VS yesterday and ended up buying couple sprays because they had a sale . Was looking for bra and here come CARLIA she save me, my friend told me about the bra measurement but I never tried it . CARLIA helped me looking for the perfect size that I didn’t even know.She really was nice helpful and the whole trying sizes I felt really comfortable.Definitely recommended going there and her customer service was great .Thanks ?
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August 2023 by M M
Victoria’s secret provide very poor customer servicesThey won’t give you the free panties with the purchase as they supposed to, I guess they keeping the items to themselves, horrible treat to senior customer !!!!
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August 2023 by nikki j
i was walking around the store looking and holding items that i wanted or might buy wit friends and this black worker keeps eyeing me down, following me everywhere she made me so uncomfortable that i didn’t want to buy anything. while my friend was in the dressing room changing she keeps coming by and trying to see if i stole anything. then when we left she claimed that i stole bras and panties meanwhile i put everything back, even my friends thought it was weird cause they saw me put everything away. not my first time dealing with it this treatment from this store.
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May 2023 by Anastasia L
If you want to see a cashier with a Duchess of Sussex attitude you must visit this store. Calm your GED down, sweetie.
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April 2023 by Britney Grajales
Always love coming to pink , the staff is so kind and helpful. I had some trouble looking for my bra size and the manager jaylene came to help me per usual . She always on top of her game and is very attentive so she quickly solved my problem then I was out in a jiffy. Love her and that staff , will always recommend and come back.
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February 2023 by Kita Hardy
The only reason this store is getting 1 star is because it was clean. My daughter and her 2 friends visited this location on 1/27 and were treated horribly. My daughter overheard a worker stating" look at these immature young girls coming in here to shop, that young girl probably won't even buy that top and will put it back, their probably gonna attempt to steal". My daughter has shopped at this location on numerous occasions and was never treated this way. Victoria's Secret needs to do better with customer service andtrain their workers to be more courteous and professional. I'm also notifying Corporate of this behavior.I've been shopping at Victoria's Secret for over 25 years and have never experienced such disrespect.
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February 2023 by Kita Marshburn
The only reason this store is getting 1 star is because it was clean. My daughter and her 2 friends visited this location on 1/27 and were treated horribly. My daughter overheard a worker stating" look at these immature young girls coming in here to shop, that young girl probably won't even buy that top and will put it back, their probably gonna attempt to steal". My daughter has shopped at this location on numerous occasions and was never treated this way. Victoria's Secret needs to do better with customer service andtrain their workers to be more courteous and professional. I'm also notifying Corporate of this behavior.I've been shopping at Victoria's Secret for over 25 years and have never experienced such disrespect.
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January 2023 by Olga A
Worst customer service. There was a line to the register. while a male cashier was helping a customer a female cashier was talking with a coworker and sorting a return. Asked if she was open and she said she was but continued to sort clothes. After she rang us up she put the item we purchased into a used shopping bag. My friend asked for a new bag. Cashier looked at her like she was crazy and said she is not giving her another bag and just walked away with an attitude
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January 2023 by a b
Horrible customer service. Went to VS Pink to buy my daughter a new year present. Cashier #3343831 daw me come up to her register but did not acknowledge me at all. After standing there for few min I asked her if she was open to which she said she will be right there but continued to do what she was doing. When she finally ran me up she put my purchase into a used bag. Aftwr I asked her for a new bag she looked at me like i asked her for a million dollars and said she will not give me a new bag and walked away from the register. I work in customer service and this behavior toward a customer results in termination. It's sad to see that A brand like VS allowed its employees to treat their customers with disrespect
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January 2023 by Heba Mansour
Very bad experience, can’t recall the name of the person who was so nasty with me when she scanned me top to toes just because I asked her if she can measure me, her nasty respond was why I asked her while other ones also working in the store !!! Why I only picked her for help!! The Indian looking lady was so annoyed that I asked for help. ????not going back to such store again !!
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December 2022 by Lovensky Compere
Thank you Mrs Djounlee for helping me today. You took your time to help me find the things I need for my family. Thank you
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August 2022 by alfaz fazal
I went with my wife to kings plaza Victoria Secrets and was very impressed with staff especially Ms Makeba. She was very friendly and knowledgeable.
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August 2022 by Dmitry D.
Just came for returns nothing special was pretty fast All good and they have what women need ;)