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February 2024 by Mich Alexis
Lack of customer service and no regards for people's time. Long line.
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December 2023 by K P
The prescriptions are NEVER ready when they say they are via text.
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July 2023 by Romary S.
This Walgreens pharmacy absolutely is unreliable and unorganized. They don't pick up the phone like ever and the workers don't know what they are doing. Before this pharmacy was better than any other and now I can't seem to get my medicine once without a problem. If I count everytime ive had an issue there it would be over 10 for sure. This is absurd.
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June 2023 by Google user
Out of town from Pittsburgh, my wife and I have a real bad cold. Called paharmacy for drug interaction’s questions. They never answered the phone. Someone kept taking it off hold and then instantly putting me back on hold. I was on hold for more than 15 minutes. Called back and the same thing. Horrible customer service, should be embarrassed. Then someone finally answered and they were very rude.
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June 2023 by Troy Starcher
Out of town from Pittsburgh, my wife and I have a real bad cold. Called paharmacy for drug interaction’s questions. They never answered the phone. Someone kept taking it off hold and then instantly putting me back on hold. I was on hold for more than 15 minutes. Called back and the same thing. Horrible customer service, should be embarrassed. Then someone finally answered and they were very rude.
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June 2023 by Shay James
They never answer the phone for the pharmacy. This is ridiculous. Lack of customer service and no regards for people's time. They will intentionally answer then put the call on hold.Biggest mistake having my prescriptions to this pharmacy.
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April 2023 by Mishauna Baptiste
They intentionally don’t answer the phone. I don’t know what it is with the new staff, I was on hold for over an hour in which they kept saying please hold and then hung up on me twice. I go to the pharmacy to request my refill which I now have to wait for and they’re not even busy. They’re intentionally just letting the phone ring and telling people to hold constantly until they hang up themselves or they hang up on them. Its ridiculous
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January 2023 by Zenda D.
This is my least favorite Walgreens overall The ambiance is a strong 2Barely any food...I would say this is like a grab and go spot they barely have anything The workers at the pharmacy are super rude and not helpful or considerate of your time as a customer The line is always long, multiple workers doing what ???? Just getting paid...Customer service is horriblePharmacy is the worst part, they will tell you you're prescription is ready and you arrive and they will give you the round around for over a weekI hope things change I would say probably new management and new workers and please work on the pharmacy section you are playing with sick peoples lives.
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January 2023 by Michelle O.
My go to spot to pick up little items here and there. Always some form of sale. I like it.. but makes you wonder.. lol.The line can long at times but I guess it depends on time of day. This trip only waited about 5 mins.Pleasant staff decent store. Until the next time .
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November 2022 by May Y.
I use to love coming here for my prescriptions but just as bad as CVS Pharmacy on Flatlands. No one answers the phone or they do and hangs up. Pharmacist was rude saying she don't know what else I can do to get my medication. Just plain horrible. I am not filling my prescriptions here again. And their hours are VERY random. You have to be here to know if they are actually open. What happened?!
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November 2022 by Shahida Parveen
This is the worst pharmacy that anyone can go to. They have new staff that are very miserable and rude!!! Save yourself the headache and go to another pharmacy!!
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September 2022 by Ronald Williams
This store is in my neighborhood so I visit only in a pinch. The inventory is locked up, its limited, staff are unpredictable in terms of service and the pharmacy staff are cold, rude and don’t present well. I made the mistake and had my Rx sent to them. NEVER AGAIN. Price was high and just an awful experience. This once was once a professional and well stock store. The management has tried over the years and no success to revive. I avoid at all cost. Sad for the community.
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August 2022 by D B.
Today, there is currently a young man standing at the register begging for money at Walgreen located at 1847 Rockaway Parkway. I watched as the couple ahead of me asked the young man if he was going ahead as the register became available. He looked the man up and down and the couple went ahead and checked out. I was next and the young man began to call out "excuse me miss". I was shocked to experience this while trying to check out. None of the employees approached this man and asked him to leave. Nor did they attempt to call for police assistance. Just waiting for someone to be mugged at the register I guess. SHOP AT YOUR OWN RISK!
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April 2022 by Nia Plummer
System keeps “going down” won’t let anyone in the store to get their prescriptions. Very sad.
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February 2022 by mathew Same
In there website it shows $2.99And we you get to the store it show 3.29 the said they do care