-
November 2023 by M
Worst Customer Service... DO NOT ORDER from them. Their website says they have things in store and 3 weeks later do not ship. Emails as well as calls not responded to. I have worked for small businesses and this is unacceptable
-
July 2023 by Victor
Lovely shop with diverse array of unique goods in a quaint neighborhood. Backyard was perfect for our event and owner was great and accommodating.
-
June 2023 by Thomas Recchione
Wanderlustre is a unique gift shop where the mystical enchantment of unicorns intertwines with the raw reality of life, akin to zebras amid lions. In this heavenly space, discover handpicked treasures that will surely delight everyone around you.
-
June 2023 by Nicolas Reinhart
Online store support is pretty awful. Slow responses, if any, and item has still not shipped after 6 weeks. Can't even get a cancellation process from their terrible customer service.
-
May 2023 by E P
Dishonest, disrespectful establishment. This was literally the worst shopping experience I’ve ever had online. I placed an order early April and it is now going on 45 days and not shipped. I have literally called the store and left emails almost a dozen times to get a refund and now have to dispute it with my bank. I have been professional and cordial the whole time and zero response. Only one time did someone even answer the phone and she said the owner wasn’t there, but acted not surprised that my order hadn’t been fulfilled. She took my information and said she would have the owner contact me. But of course she did not. Never dealt with such poor business. DO NOT PURCHASE ONLINE!! They will steal your money. Maybe a brick and mortar experience would be different, but be fair warned, online is not the way to go.
-
May 2023 by Ms. J.
This is a beautiful shop! My only recommendation would be that they check their inventory more frequently for items that might be a bit too close to expiring to keep on the shelves. Other than that, this place is an absolute dream. I’d definitely recommend it!
-
April 2023 by Brittany L
I placed an order with this company a month ago through their online website. I have yet to receive the product. I called the store no one answers. I left a message with no return call. I have emailed with no response. I have tried every way possible listed to contact this company to either get my money back or get the product. I can’t get a hold of anyone. Save yourself the trouble and don’t order anything online from this company. Apparently they just take your money and keep the product without ever shipping it to you. If customer service is this terrible online there’s no way I would ever step foot in this store.
-
September 2022 by Lan C
In a landscape of “quirky” yet stylish gift shops, Wanderlustre stands out by providing the selection a stylish setting where you can imagine transforming a corner of your home to make room for the little bit of magic that the shop has picked out. I put Wanderlustre on my list for hostess or celebration gifts. They have unique finds for friends- and things that are tempting as gifts to myself.
-
August 2022 by S. S.
I placed an order, online about 2 weeks ago. I quickly got a confirmation email stating they charged my American Express for the order. After that, nothing. I have emailed twice, called twice leaving a voicemail each time. Thus far, no response.I do not mind that the shipping could take a little extra time but lack of communication is not acceptable. Please be wary of ordering online from this store. I will wait a few more days then attempt to get my money back through American Express.
-
August 2022 by Paige K.
What a wonderful little shop. I love everything in here. Lulu, who managed the shop during the week the owner was away, was incredibly helpful. She had such a great energy, and helped me make great purchase decisions. Beyond the excellent service, the products are SO GREAT! You can tell the items are hand selected with care. Many of the furnishings/statues come from South Africa and Tanzania, and many of the candles and bath accessories are local to small American and European businesses. Absolutely loved everything I purchased, and can't wait to buy more!
-
June 2022 by Jasmine Shelton
Such a great place for unique and luxurious gifts. Those body candles were gorgeous but also $80
-
June 2022 by Jasmine S.
Such a great place for unique and luxurious gifts. Those body candles were gorgeous but also $80, as they should be.
-
June 2022 by Elizabeth L.
Do not order from this company online. Called 4 times emailed 3 times because I never received the package and they wouldn't provide a tracking number and wouldn't refund the shipping of $11 for a package never received, though the website and receipt said shipping was free.
-
May 2022 by Carolyn Kogan Loughran
Great selection of gifts and the backyard is amazing for parties!
-
February 2022 by Arielle Pearl
Wanderlustre is the cutest store and Katy is SO HELPFUL. She helped me thoughtfully curate gifts for my bridesmaids and also for welcome gifts for my wedding. She shipped all of my wedding gifts to their destination and was so thoughtful and put so much care into every step of the process. I was so happy to support her and Wanderlustre in giving these gifts, highly recommend this store!