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February 2023 by Damion
It doesn't make sense how they have five windows with one worker? I been in line for over a half hour. This young lady needs help and it's ridiculous. I know you see us in these cameras while you sit at home. Do us all a favor.... HIRE THE PEOPLE BACK AND STOP being cheap on labor. Smmfh
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January 2023 by James Humes
It doesn't make sense how they have five windows with one worker? I been in line for over a half hour. This young lady needs help and it's ridiculous. I know you see us in these cameras while you sit at home. Do us all a favor.... HIRE THE PEOPLE BACK AND STOP being cheap on labor. Smmfh
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October 2020 by Google user
The service here sucks. The cashiers talk way too much, even when completing transactions for customers and dealing with their money. And, sometimes the line is so long you'll find yourself standing outside the store. You guys need to do better.
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August 2020 by Love Tatyanna
Went in to cash a check that I just received from my job and the guy (with dreads) told me that I couldn’t cash my check because it’s been 7 days. It’s a pandemic going on and your telling me I can’t cash a check that I got 7 days ago !! He didn’t even bother to give me a number. There was a woman ahead of me that also got frustrated and LEFT. Very unprofessional won’t be going back in there. The worker didn’t even have on the proper apparel. Good luck to anyone that goes there while he’s there
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April 2020 by Jessica R.
I am writing about my experience this afternoon at one of your locations in Brooklyn. (1772 Ralph Ave Ste B) I came to the store to send some money and because of the COVID situation I was wearing a mask. The store has a thick plexiglass between the customer and store representative, so I spoke a little closer to the glass so that the representative can hear me. The representative told me "You don't have to speak so close to the glass! I can hear you!" The representative then turned to her co worker and said to her "I don't know why they're speaking so close the glass. I don't need to smell their breath. Thank God for these masks because 'whew'." She's saying this all while I'm in front of her. I didn't engage with her and went on with my transaction. I found the representative's response absolutely disgusting. And while I was dealing with my transaction, her co worker on the other hand was yelling at a gentleman next to me who didn't seem to speak good English and was having a hard time understanding her. Something needs to be about the employees who work at this location. It has always had a bad rep for terrible customer service. The workers were even discussing how you need patience to work here and that one of them was explaining how she's planning to leave after completing 12 months at that location. I would like for someone to address the problem at this location! Thank you.
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February 2020 by Mohamed ali
Wow both ladies works there was so so so nasty and rude I can’t stand them for even 5 minutes I won’t be there no more loose
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February 2020 by Dionnie Henry
I will never come back to this check cashing . The employee there are very rude. The African American guy with the dreads is extremely disrespectful.
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February 2020 by Atif Younas
A’lot of things in one place. Friendly staff work very efficiently they make the line moves pretty fast.Great workers 👌🏻If any issue look for manager she will surely help you out. I like this place already !!
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February 2020 by Mel Graves
Long lines but go pretty quickly. Parking and other stores next door. Keyfood, Pizza, dollar store so it's convenient to run multiple errands.
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November 2019 by منوعات جديدة
Worse place over ladies works there so rude
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February 2019 by Nicole Francis
They are rude. It's a bunch of young kids with no home training.
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February 2019 by micaela rose
A disturbingly rude teller who did not understand that she was not being challenged, only inquired of because customers look to employees for guidance/assistance. The young woman was defensive, impatient and misread my motives. I could identify her but this is not my intent however I strongly suggest customer service training! Blacks in public service need to be more respectful of Black customers. If this young woman were working in a white community, I could almost guarantee that she would have been patient and polite (even if she were upset). Charity/respect begins at home - in the community.
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February 2019 by Melanie Graves-Singletary
Always crowded but efficient.
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February 2019 by Giana Castellanos
Wonderful atmosphere with great wings. I definitely recommend the bbq and sriracha honey with chives. The onion rings are to die for. Even the sprite is bubbly and the best I’ve ever drank before.
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February 2019 by Aaliyah Fairweather
This place has ideal work ethic. The lines move quickly, the tellers have exceptional understanding of all transactions, and the manager is very capable of diffusing any escalating situations. Will continuously do business here and recommend this place to anyone.
