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December 2022 by Stephanie R.
I find this location to be out of stock for many items when I shop here. Additionally, the pharmacy hours are very inconvenient.
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November 2022 by Philip Z.
I have never in my life seen workers move in such slow motion. 40 mins for pharmacy and 20 mins to buy paper towels with 3 people ahead of me. If you don't want to work then quit.
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October 2022 by Nicole R.
Do not go to this pharmacy. They have made mistakes regarding the status of my prescriptions, they said that a prescription was expired when it wasn't and then when I had my doctor send a new prescription they filled it twice. Their computer systems never work and they asked me to come back THREE times because they could not apply my savings card each time (I ended up paying full price anyway because their computer system was not working, which I could barely afford). They are a complete disaster and I have had to go without medication that I needed for weeks because of them. I never leave reviews but seriously do not go to this pharmacy, it is not worth it.
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September 2022 by Anna C.
Their customer service reps will infringe on your rights and lecture you about political issues. I was shopping for mousse - made 1 complaint about the fact that they require you to get a person to open a plastic barrier to get to the products -- next thing I know the customer support person starts in on how this is needed because of BAIL REFORM. I was giving him feedback as a customer-- suddenly the rep want to cross the line and bring politics into this issue. This is UNACCEPTABLE -- either side of politics this even bringing up politics to a customer shopping is crossing the line. I am BOYCOTTING THIS STORE and telling people about it.
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June 2022 by I Z.
I'd have to say this Walgreens is very convenient. With a parking area. And delivers from store or Instacart. Weakness is calling the pharmacy. You could wait over an hour sometimes. I began using them since my Duane Reade days. They need better phone staff. Dismal customer support for phone callers.
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June 2022 by Michele M.
The worst pharmacy. I am been coming here about 5 years because the location is convenient to home, but today was the last straw and I will be looking for another pharmacy TODAY. I have had constant issues with this pharmacy. I will receive a message saying a prescription is ready and when I show up they can't find it. Usually after waiting in line for 30+ minutes. Or I show up and have a partial order of 5 pills and will have to go back. Or I get charged the wrong amount and have to constantly ask if they are using my insurance. Today I tried to call and find out the status of a prescription that my doctor called in almost a month ago and I was told at that time that it was delayed. Radio silence ever since. The automated system couldn't find my prescription so I waited on hold for 45 minutes to speak to a someone. When the phone finally rang, someone picked it up and purposefully hung up without a word.
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May 2022 by Vicki D.
I shop at Walgreens in my neighborhood all the time . Of course I spend lots of money in the drugstore, I mean who doesn't . The store is clean has everything and the people are lovely. However today, a young man who I have really never seen at this location was shockingly rude and I was really taken back . I had two 20 pound boxes to drop off for FedEx - I went in prior to ask if this could be done, did I have all the right stuff etc etc (before lifting them both and bringing them in). I WAS INSANELY SURPRISED WHEN THIS YOUNG GENTLEMEN (ha) told me I couldn't leave them there and had to take them back home and bring them back Tuesday when FedEx would be coming. I mean how ridiculous you have a huge store and you can't store them for one of your neighbors aka customers. I had to write something because it was shocking, of course no help and no reason for how he treated me. What a shame, what a shame . But yes I will be back because it's my neighborhood store of course . But I hope he remembers me because yea I except so much more from community stores that I try so hard to be part of it - what a shame - signed hurt neighbor.
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April 2022 by Emily M.
One person working at the pharmacy, managing prescription pick up, vaccines and whatever else comes up. It's absurd. Staff is usually lovely and not their fault but it's crazy and today is not an anomaly.
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March 2022 by Marie S.
Agree with the other reviewer - great place to get a booster. No bs. Nice staff, professional & delivered a painless Covid shot. Parking lot available but a bit crowded. Suggest avoiding the weekends if you want to avoid long lines.
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February 2022 by Jorge Z.
Not sure what this Walgreens is like, but if it's anything like the one on 86th street, I'd stay away from it. The Walgreens on 86th street has the worst pharmacy customer service ever experienced. Forget about calling them for questions or assistance, they either never pick up or hang up on you. Wasted hours trying to speak to them regarding my elderly mom's medications to no avail. The store and pharmacy managers are also of no help. You just get transferred around with no sense of caring or accountability. Awful place.
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December 2021 by Frankie O.
Got my booster here, was super quick and easy. I was in and out in under 20 minutes.
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December 2021 by Renee R.
Ordered a photo banner online for same-day pick up at this location. The order confirmation said it would be ready by 5:30 am, but I did not receive a pick-up notice. I called the store at 2pm and was told it would be ready the next day, which is not same-day, but then they told me it was ready. My husband tried to pick it up at 7pm, and it was NOT printed. They told him to come back tomorrow, which he cannot do, and will be too late for what we need. He waited in line for 1/2 hour for this information, during the Covid Omicron outbreak in which many people in front and behind him were not wearing masks. I called the store to complain about the crowd of people not wearing masks and was told by the manager's assistant that there is nothing they can do about it. Incompetent and irresponsible.
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December 2021 by Ama D.
DO NOT USE THIS WALGREENS PHARMACY!!! I went in today for a covid vax booster. I arrived at 4:30 for my scheduled appointment. The man who took my information was really professional and asked me to take a seat and wait. There were 4 employees behind the pharmacy and he was the only one hustling, working with a long line of customers. I saw the 4:45 booster appointment check in, then the 5:00 appointment though he was early. The 4:45 customer was full of issues; couldn't find insurance, trying to get Walgreens points for the vaccine, loud, making a scene...then spent over 20 minutes talking to the pharmacists while I waited for my turn, at this point it's nearly 5 o'clock. Oh, and the cashier was still hustling while his colleagues talked nonsense to the 4:45. Here's where it gets crazy! One of the pharmacist hands the 3 syringes filled with vax doses to this random customer!!!! She's tapping them, holding them up to the light, touching them all over!!!! At this point i went to the pharmacist, insisted that the redraw my dose and asked Ms 4:45 to step away from the window. I couldn't believe they allowed this breach of protocol!! They insisted she was a pharmacist and that it was ok! Really, she's trying to get Walgreens points for her dose and doesn't have insurance but she's a pharmacist?!?!? The other man in line was watching his phone with AirPods, they didn't redraw his dose before administering. Truly a shocking experience and I will pull my prescriptions from this pharmacy. I'm now questioning if my booster is legitimate.
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December 2021 by Carol S.
Worst pharmacy ever! I went to p/u a prescription. Waited on a long line. They said they didn't have anything for me. I called Drs office from there. They said they sent it electronically. They resent it. Waited 10 minutes, still nothing. Called dr again, they said it was sent. After a half hour still nothing. I came home 3 hrs later Walgreens pharmacy calls says there's a prescription there. It's surprising they're so inefficient, there's so many people working in the pharmacy. Will use the pharmacy in my previous neighborhood for now on.
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September 2021 by Fawn G.
This rating is not for the location or staff on 95th and 3rd. It is for the ludicrous online vs. store pricing policy that Walgreens and numerous other retailers feel at liberty to put into practice. So I visited my neighborhood Walgreens and looked at Weekly ad and it advertised the Walgreens Advanced Knee Support ( see pics) for $9.99 but shelf price states $19.99. I proceed to checkout and I show the employee the screen shot of weekly ad price and ask him to confirm it. He firsts looks at my photo then screen shot and states " maybe it's a different product". I then state they both look the same. He then scans it and states " its $19.99". I ask why? He then calls a lead sales supervisor who then states that the weekly ad explains that online and store prices vary. Why? He shrugs and states " they want more people to shop online". Ok folks, maybe that worked at the height of the pandemic due to all of us admonished by CDC and government officials asking us not to shop indoors and capacity was limited. But COVID or no COVID, this sounds like unfair pricing to me and maybe a letter to the BBB is now the next step. It sounds like Walgreens is punishing consumers who actually patronize their stores and are charged higher prices than those shopping online!!! The question is why?? Less overhead, expenses online? In the end, all it's going to do is force me to shop elsewhere. Oh btw, the add lists knee support as out of stock. So not only is your pricing way off but looks like your inventory is as well.