JP McHale Pest Management has a long-standing reputation for providing high-quality pest control services since 1971. Serving both residential and commercial properties, the company handles a wide range of issues including bugs, rodents, bees, termites, bed bugs (with K9-assisted inspections and treatments), wildlife pests, and mold or basement moisture problems. They also offer lawn and tree/plant health care, as well as duct and ventilation cleaning. The company prides itself on using scientifically-based and organic solutions, led by a CEO with a Cornell degree in Entomology, ensuring effective and environmentally friendly treatments. Customers frequently praise JP McHale for its professionalism, responsiveness, and caring approach. Many describe the staff as knowledgeable, kind, and making them feel like family. The company is often called a lifesaver, especially when compared to other pest control providers like Orkin, which some customers found unhelpful. Technicians are described as thorough, courteous, and going above and beyond to resolve pest issues, such as mice and bed bugs. However, some reviews mention scheduling and communication challenges. Customers have experienced issues with appointment coordination, missed calls, and unclear scheduling. Despite these hiccups, the company has shown a willingness to resolve problems quickly and professionally when contacted directly, with staff members reaching out to apologize and fix scheduling glitches. Overall, JP McHale Pest Management is trusted for its effective, science-based solutions and attentive service, making it a dependable choice for pest and property management needs.
