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January 2024 by Brian Smeltzer
Mina was a big help. She helped diagnose our alternator issue and called multiple mechanics to see who could fit us in today. When the company Van broke down, she also jumped us so that we could get on our way and stayed with us to make sure that we were all good.
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January 2024 by Omar Lami
Good ?
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December 2023 by Miguel Lugo
Horrible customer service.
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September 2023 by T.J. Day
Great customer service.
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September 2023 by hello Hanlon
Workers are very eager to please and very professional. They installed my new battery in my car along with putting new wipers on for free! Auto Zone refused
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June 2023 by Kyle Weeks
Went in to check my check engine light, and Mike immediately diagnosed the issue found the part I needed at another location and offered to replace the bad part himself. Probably saved me about 500 dollars and potentially days of not having my car compared to a mechanic.Obviously they can't solve all problems with all cars but some of the workers are so experienced they probably fix cars in their sleep.
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June 2023 by Kevin D
If close to closing time, call to make sure they are still open. Showed up after placing an order and they were closed an hour early with their sign still saying "Open". Went to next closest store where I was informed this has been going on at this location.
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June 2023 by Todd Snyder
Advance is trash, never fails to disappoint. Today, I drove over b/c the store hours are supposed to be until 6pm. Nope. Handwritten note stating they close at 4pm now on Saturday and Sunday. How about updating your hours online ???
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May 2023 by Joseph Derrick
Not open on time computers down unprofessional
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March 2023 by andrew schlegel
Nice job installing my wiper blades,I appreciate it.
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March 2023 by Renee Eckam
Ryan was very helpful and knowledgeable
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February 2023 by Robert Johnson
Needed a Dorman M6 rivet nut, and according to the web, the store closest to me had 2. The parts guys spent a lot of time looking for the things but never found them.Went about my business and happened to see another store in the same plaza as I was. They had none in stock but did tell that me another store that is supposed to have 4 on the shelf.Got there and yes indeed they had them, found them and I bought them.
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December 2022 by Ron Mexico
friendly,knowledgeable staff ,convenient location
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August 2022 by Jacob Hunerkoch
Store hours plainly state 7:30, waited 30 minutes in the parking lot and they officially opened at 8:05, that's the first issue.Second issue is UPS dropped off one of my packages here, and lo-and-behold when I walk in to pick it up they plainly state it's not here when it shows proof of delivery on UPS' website.Guess I need to do a claims process at this point. But I would never honestly shop here seeing how that is how my experience was handled first thing in the morning. I suggested they change their store hours on their front door and the employee simply looked at me plainly and said "I'll suggest it to them". Overall, bad service, not helpful.
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August 2022 by Julian Baczkowski
They do not follow the posted hours that are on their door. Closes early with no signs.... opens late. It changes daily. What a joke. I'm told they are open till a certain time by a manager, I go to pick up ordered parts and they are closed early...Update: Monday morning, not open on time again, still waiting to pick up a part I ordered. Officially done with advance auto parts because of this experience. Advance was my go to place for auto parts. But the lack of availability, lack of care for the customer, and obvious disregard for timing has pushed me elsewhere.
