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November 2023 by Kevin Buckley
Scott helped me repair my old computer at a reasonable price. Great place, great service, and save you money. Not like the larger store who don't care about the customer, just the bottom dollar.
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September 2023 by 123 abv
I'd give ZERO if I could. Horrible customer service with Magento/Counterpoint integration. I've had the unfortunate experience in dealing with them for 4+ years because I was locked in with Counterpoint. Have lost $1000s in sales due to their incompetence with Magento and inability to debug and make simple corrections to the site. Counterpoint users DO NOT USE this company.
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August 2023 by Alex Van Scoter
Wonderful service, had my gaming pc worked and they had it done in just a couple of hours. Time and money well spent. Thanks SOS and thanks Zack for the great work!
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August 2023 by Amy Domzalski
Great job professional in and out in 25 minutes. Would call hem again.
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July 2023 by Al R.
They have saved my 'bacon' on 2 separate occasions when I had catastrophic problems with my laptops. They preserved my data and had me up and running in under 24 hrs
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June 2023 by carlos vera
Great service with this company, they after our server and do awesome job
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February 2023 by Dustin Smith
This review has to do with the older heavyset woman / secretary inside the business.I stopped in to have my computer repaired. I stood there for over 10 minutes in the vestibule waiting for this woman to stand up and walk over after looking up at me multiple times. The woman then made me feel like I was inconveniencing her in every way possible. I gave her my information by exchanging threw a piece of glass and a intercom. Extremally unnecessary. I was extremally frustrated by the short answers and rude tone that she was using.I came back a few days later and she was there again. seaming to be extremally inconvenienced by me or anyone for that matter.She then decided to search for over 10 minutes for my computer. Like she had no idea what she was doing.I have zero complaints on the repairs that happened. but the exchange with the woman in the store was something to be desired. No customer service skills.
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November 2022 by Sue K
Im giving stars for the repair but taking one off for the woman at her desk. When u walk in ,you are in an open vestibule. Its cold in there. Your not allowed to go inside the place itself. So there I was standing there. And standing. And standing. All the while watching some big woman sit as her desk not even glancing up. So I tapped on the glass window. You would have thought I smacked her by the look I got ! Such attitide! Im so sorry to make u get up. I remained friendly explaining I didnt see a bell or buzzer. Even apologized for obviously bothering her. Her response- a stern look. Whew- sorry !
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May 2022 by zingodoom
The employees are professional and clearly know what they're doing, so they are worth the price. I recently had a device fixed, and it feels as goo as new! There was one employee who made us rather uncomfortable, like we were a nuisance, but for the most part, everyone was helpful and pleasant. Definitely intend to return here if I have any other devices in need of fixing in the future
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January 2022 by Pat K.
Turn around on repair less than 24 hours.
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November 2021 by Emma Eckert
I work for a small architectural firm and Computer SOS has helped us on numerous occasions with our IT issues. We always have a good experience working with Computer SOS and they are always reasonable and efficient in helping us out. We are grateful.
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August 2021 by Julie Cornell
Always great service
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March 2021 by Georgine Tripodi (Gigi)
Delicious, everything was delicious!
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October 2020 by Nico Wo
If you have brought a machine to this company for repair, you should check to see if parts were swapped out and replaced with older, cheaper, inferior models. Like a mechanic swapping out expensive car parts with generic replacements. The owner is highly unprofessional, and shady. It would not be surprising if he were to do something of that nature for his own personal gain.
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September 2020 by John Strokowski
My home network had issues with a WiFi access point. Zack was able to resolve the issue quickly. Very competent. Thank you!!. I also go there for laptop issues or repair.
