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January 2024 by Doug Stitt
Great service. Took vehicle in for alignment and they did excellent job with same day service. Even went beyond their duties and took care of lil things. Like greasing Squeaky door hinges and fixing a rattling heat shield. 5 star service all the way. Definitely gonna be my go to mechanic for now on.
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April 2023 by Jada beard
Mom and I always get good service here.
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December 2022 by Jerry Klingler
Took my son's car there to fix his ball joint, the work was done in a reasonable amount of time. The cost was very reasonable I was very happy with the work done. I will definitely take all my vehicles there whenever I need mechanical work done.
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July 2022 by Camden Grenier (volcem1)
I was in the middle of a road trip from Massachusetts to Colorado when my battery light came on. I stopped at Advance Auto and had them test my alternator, which was bad. Because it was 9pm, all auto shops were closed. Luckily, I was just outside Buffalo NY so I spent the rest of the night researching shops in the area, and decided to call Falkner’s in the morning. These guys were great. I called as soon as they opened and they got me right in and changed my alternator. It took longer than expected due to some stuck bolts but they finished the job in the same day and even gave me a discount on the labor and the extra time it took to get the bolts off. I would 100% recommend them to anyone and if I am ever stuck in Buffalo again (hopefully not) I will return to them.Service: Electrical
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May 2022 by Phil Cunningham
Charged me an hour labor to change 2 license plate lights and one trail light bulb. Don't see how that would take me than 15 minutes. And 3 dollars in shop supplies. Not sure what that's about.Service: Vehicle Inspection
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February 2022 by SS “ss195” 195
Great work, attention to detail. I needed a heater core replaced which required the entire dashboard to be removed. I spoke to several shops before choosing Falkners and I chose them because Mark understood the complexity of the job. They completed the job and everyone of the 1000 screws, fasteners, clips, covers, wires, and brackets were installed properly. No rattles and works perfectly!
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August 2021 by Sarah Omicioli
Faulkner's was great to work with! They got my car in right away and went above and beyond to deliver top-notch service. Pete was super helpful and very genuine - I didn't feel like he was trying to upsell me, which sometimes happens with auto service shops. I will definitely be going there again!Services: General repairs & maintenance
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May 2021 by Mount Up 716
Mark was great ! Very nice and helpful ! His business ethic is very accommodating and he is willing to work with you very clean professional office I was very impressed !!
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January 2021 by Heather Hyland
Wonderful honest people!
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September 2020 by cynthia petrow
Mark and Peter have always taken care of me and never let me drive away with any doubt. They know what I come from and what I expect as far as automotive performance and never let me down. They have come through for me when other shops have failed....thanks guys ...your the best
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July 2020 by patch master
Great service !!! Very friendly staff !!! My ac was not working do to the heat wave !!! Was blowing hot air !!! They charged it right up right away !! Its a ice box now !!!! Thanks again guys !!!!!! A++++
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June 2020 by Patrick
The manager running it durring the time I dropped it off was pretty rude to me.
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March 2020 by Ed Napkin
Ripped me off. Unauthorized charges. Average work. Overpriced.
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February 2020 by steve hulse
tried to overcharge me for multiple services. Simple things like checking fluids and replacing bulbs shouldn't cost me a whole paycheck....
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January 2020 by Travus Gonzalez
UPDATE 1/3/2020:
