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January 2023 by Daena T.
I called to inform them that they've been sending mail to a deceased man. The customer service lady asked me seemingly unnecessary questions about how much mail I received, etc etc, and then got mad at me for saying "I just wanted to let someone know." A simple, "We are aware and we'll handle it," would have sufficed instead of yelling at me as if I were being nosy. I would hate to be a customer and have to answer to her for any real trouble.
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January 2022 by Deana P.
Customer service woman was a wretch! I had tried to make a purchase this morning and it was denied as my card was blocked from using it at Starbucks-- where I often go!!- she told me she understands my frustration--ummm no you do not! Every time I make a purchase my card gets blocked!!! I asked who decides what I can and cannot purchase on my bank card? Of course no answer to that just overtalked me and rudely hung up the phone after unlocking MY MONEY!! Thought it'd be better to support a credit union but that is totally inaccurate!! Please take your business elsewhere as they decide when u can shop!!???
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December 2021 by Jime Abakar
From my personal experience I can tell you that Mrs Rachel wacker is one of the best binary options/forex managers I have met in a while. I had lost over $3000 on the advice of managers who have little to no experience. Today I remain grateful to Mrs Rachel wacker for putting me through during my early days of trials and errors.
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December 2021 by Mary Moris
Looking for the best FOREX & STOCK Account Manager? Then I've brought to you all good news that Mrs Peggy Abbott is the Best FOREX, STOCK, BINARY OPTION & IQ OPTION online Trader, who can turn $600 into $6,500 in just few days.... Ever since she started trading for me, I have never had any reason to regret knowing her... contact her now Email:
[email protected]
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July 2021 by Ikowa Chibaby
I’ve been trading for the last few years but never felt I had the traders edge that I kept hearing about in terms of consistent results and an exact plan to work towards. Since I met Rachael Raschke, not only have my results changed but also my mindset towards what I’m doing.
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May 2021 by Made It 4rm 716
Wonderful customer service and fast resolution to an issues you may have !!!! Being addressed as a meme we means something !!!! They do their part
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September 2020 by Donyal Reddick
Very friendly staff really don't have to wait long just a nice place to do your banking business.
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March 2020 by Kevin Fox
Stay open regular business hours during the COVID-19 outbreak. Banks and Credit unions are essential businesses. By law you are supposed to be open.
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November 2019 by Cheryl Covier
Clean. Large parking, friendly people, drive- thru ATM. Very visible from street. Very near the 33.
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October 2019 by Joe T.
Credit union made zero attempt to work with me regarding fraudulent charges to my account after placing a phone call to their branches. Instead, they took pride in tacking on over $100 in fees. I returned to close my account and Again zero attempt to resolve issue. If you want your money protected, there are better options then financial trust.
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September 2019 by Karen Hook Way H.
My experience with this credit union has been great. It is really nice that the tellers know my name and are always friendly. They also were extremely helpful when I lost my debit card. I am glad to be using this credit union. I really appreciate them
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July 2019 by Amanda C
We went here to make a withdrawal then went back in a couple of minutes later because one of our children needed to use the restroom. They told us they didn't have a restroom for public use. Won't use the CU again.
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January 2019 by Marc S.
I never write yelp reviews but saw the bad reviews and figured I'd post. It's a credit union. It's more basic than a regular bank. Less bells and whistles. Better interest rates. Exactly what you want.
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November 2018 by Steven Chisum
Your hours are horrid and right before Thanksgiving you decide to close your Grand Island branch early with no other way of making a deposit, thanks for that!
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November 2018 by Michael R Bailey
Personable and efficient / very glad I joinef
