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February 2024 by Mel
What's not to love about these cookies? Every time we go to the mall ,my daughter insists we stop here. The cookies and staff are wonderful!
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December 2023 by Bonnie Yaeger
Called the online Mrs. Fields to order a cookie cake. They asked when I wanted it by. I gave them the date and now I find out it won’t be delivered till 4 days after that date which does me no good. I got no satisfaction from customer service. So $50 out the window. They said they were having issues with their website. Not my problem.
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December 2023 by Cindy Rickard
Great cookie!
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December 2022 by Henry Pylkas
As always, cookies & brownies were AWESOME!!!!
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September 2022 by Jose Rodriguez
I wasn't able to get any cookies! Google says they close at 9pm! I got there a little before 8pm and they were already closed. I just wanted some cookies.
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December 2021 by Justin
They charge you $2.00 for a large cup of water without telling you. Insane. Don’t recommend.
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December 2021 by Jeff Deneen
Got a box of cookies for a gift....yuk..tried 4 different cookies..all tasted the same and very bad.
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December 2021 by Juice
They charge you $2.00 for a large cup of water without telling you. Insane. Don’t recommend.
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August 2021 by Justin Fuzi
Escape the Mystery Room is located on the 1st floor near Macy’s. Truly recommend y’all come try it out! It’s an awesome family friendly experience, and is a wicked time! ??
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May 2021 by Marissa Finley
Got a birthday cake from there yesterday, it was way over cooked! We get cakes from here all the time and they are usually nice and soft, this one not so much!
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March 2021 by Cody Lotz
Phenomenal Customer service!!
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February 2021 by Kim W.
They opened at 11am. I went at 12:25pm and the entire case is EMPTY except for PB cups and some bars. I asked when they opened. She said "11, but I had a lot of orders to fill". But she DIDNT FILL THE CASE where people actually buy product. So typical. An entire mall of employees and shoppers.
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January 2021 by S Forrest
Baking up fresh batches consistently, this place was a welcome stop at the mall. I love colors, and they're easily my favorite dessert. This chain, as a direct result, is an easy thing for me to love.The employee was silent about bashing, stocking and helping customers. I got just the one cookie and are out as we finished our walk through the mall. It tasted fresh and good.Overall: AGrab a fresh cookie and enjoy!
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January 2021 by Dylan Puccio
Love stopping at this Mrs. Fields location after a nice shopping spree!
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December 2020 by Cheeks 2008
I went today, there was a young black girl there she was super rude and tried to overcharge me, when I said something she got upset and refused to correct the transaction. Love the cookies there, but they need to get rid of her, this is the first negative experience I’ve had in all the years I’ve been going there!
