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November 2025 by Erich Gentry
They did a great job and treated my dog well
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November 2025 by Julie Algubani
The woman didn’t even take my cat out of his carrier to look at him and I paid almost $130 for three shots. Certainly didn’t even check him over or anything. The service was horrible and not at all what I expected for a first time vet check up
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August 2025 by michelle V
Everyone was amazing. Very kind and explained everything to me. Staff was helpful and understanding when I was running late. Very quick service
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July 2025 by Lisa Marie Reed
The veterinarian and her two assistants were excellent ! Extremely patient with my not so pleasant Chihuahua! I highly recommend them !
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March 2025 by Randall Knight
My dog LOATHES to have her nails clipped. Grace was able to do my pups nails with no issues. She earned mine and Lola’s trust, we will be going to her from now on!
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February 2025 by Ray
Took my pet there for her first visit and the staff were very friendly, caring and supportive. They went into detail about what they were going to do and upfront with their cost. Asked if I had any concerns or questions. Would definitely recommend to others.
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January 2025 by Mike Slagel
I was amazed at the level of caring staff at this clinic. All were friendly and took great care of my dog. Great experience!
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January 2025 by Ben VanderWindt
Wonderful experience.
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October 2024 by Loren Field
The staff were very friendly and helpful. My dog is not great around other animals, and was stressed out. But they were able to calm her down and vaccinate her.
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July 2024 by Yolanda Shine
Telling ne to spay my yorkie because she may , may get a uterine infection and have to be put down like wth really?
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March 2024 by LaShawn Turner
Was there for vaccinations. They were very professional and great with Xyla
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September 2023 by Brittany G.
Awesome staffAwesome trainersAwesome groomersAlways have my food and always have my reptile supplies
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July 2022 by Maria Cabrera
Followed the instructions from the texts/ reminders they kept sending that said to wait in car and they will text when ready to bring my dog in, my appointment was 11:18, we waited until 12 and went inside to ask and no one had any idea what was going on.
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May 2022 by Ray Lipp
Useless
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November 2021 by nicole b.
The customer service at the Petco in Williamsville and the Petco in Amherst is outstanding :-) I cannot say enough good things about it. This afternoon I called the Williamsville location to see if the loaches I was waiting for were in stock - Melissa in the aquarium department was so pleasant and helpful on the phone, even as the store was clearly very busy. I stopped in the store after work during rush hour and Melissa was again just above and beyond helpful. I had just missed a 50% off aquarium sale - but she let me know approximately when I can look out for the next 50% off sale - so I will not miss it this time. Melissa also took quite a bit of her time to discuss 2 of my aquarium set-ups (I have 10 aquariums and I always appreciate advice and tips as I am learning). She is very knowledgeable. I have a lot of bettas and cichlids - and we were discussing caves and hiding spots. She recommended trying out hamster/guinea pig plastic tubes as another affordable option, on top of the rocks/driftwood/caves I already have. What a great idea! As long as I have been into aquariums - that had never even occurred to me. Thank you, Melissa :-) My African Dwarf Frogs especially love the plastic tunnels/tubes I added to their tank. I added them to 3 of my other tanks and the loaches, bettas, and cichlids love the new hiding spots as well. In addition- Petco has an awesome aquarium plant selection! A lot of the staff at Petco have multiple pets - as do I - and it is always a fun experience to talk with employees at Petco who are as passionate about their pets as I am. I had a great conversation with the girl at the check-out this evening as well. I was buying a gecko screen cage along with my aquarium supplies - and she also had recently added a gecko to her pet family - so we discussed what we had learned so far, tips on holding geckos when they are young, and so on. Also - they matched the online price for me when I bought the cage, since I wanted to see it in the store before I decided to buy it. Everyone who works at this Petco is just so friendly and helpful - and there is always a manager nearby for additional or complicated questions. This goes for the Amherst location as well. I visit both locations frequently, and would recommend shopping at both of them for any of your pet needs.
