The UPS Store #1332in Tonawanda offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. The store is praised for its friendly, quick, and helpful service. The staff, including Store Manager Rolene Peck and employees Laken and Cole, are described as incredibly helpful, professional, and kind, even when busy. Customers appreciate the store's ideal location with plenty of parking, and the quality of their work, from packaging to on-time deliveries without any damage. Overall, this UPS Store location is considered the best in the area, if not the country, by satisfied customers.
Exceptional customer service at this location. Truly Exceptional. All ofThe employees at this store are helpful, efficient and professional. The manager went above and beyond to help me with an expensive shipment to Italy. I can't say enough about how helpful she was. I will only use this location for any future needs.
August 2026
Great customer service by Rae on a Sunday morning, very pleasant and friendly!
July 2026
I had to fax four important pages to Soc Sec Medic. I asked for a cover page which I filled out with notes explaining what I was sending. Gave all to the service rep and she did the faxing for me, no fuss or muss, in less than five minutes. How convenient was that !
