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March 2024 by Adam Knotowucz
Great service great performance ?
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February 2024 by Peter Wilson
In and out quick and it was not much more than if I did it myself. Great people there, very methodical and thorough.
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January 2024 by Andrew Gugino
As a car/bike guy I'm always hesitant to let someone else work on my vehicles. With time running short I decided to give Valvoline the chance, and I do not regret it one bit! They got me in and out quickly. Changed my oil and put air in my tires. Ausitn Was very thorough checking my fluids and making sure my truck was set to go before it left the bay! The guys working together showed an extreme level of comradery and got the job done efficiently!Thank you for showing you care in a time where people could care less! Great job guys!
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January 2024 by Cathie Rosa
Great customer service
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October 2023 by singingchef23
Fast, efficient and very great customer service. They never tried to over charge or upsell and I was in, out maybe 15 mins. Would absolutely return
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October 2023 by Rob Carpenter
Worst customer service they say there doing inspections you drive out of your way for them to say no we’re not doing inspections I called and they said we are doing inspections till noon then 1-4 not the case the place was empty and the guy who greeted me seemed angry I was there I double checked
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September 2023 by Jay Hall
This is the only place I take my truck for an oil change and quick services like tire rotations. The crew here is great. Everyone is chill and they don’t put any pressure on anyone, only give sound advice and recommendations. I know because I know the business. Also, Valvoline always has online coupons so be sure to look before you pay or when you are waiting in your vehicle. I was able to use a $10 and 20% off coupon today. Great deal. Great service. See you next time. Thank you.
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August 2023 by Cliff Tremblay
The guys that took care of me were super friendly. They weren't too pushy with the company sales pitch they have to give you, and I appreciate that. I've had bad luck with other Valvoline locations in the past but decided to give them another try because I had worse luck with Delta Sonic. 110.00 bucks for an oil change is crazy! These guys made it seem not so bad.
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August 2023 by Rick Banner
So I rarely have such amazing customer service that I post something on Facebook but VALVOLINE INSTANT OIL CHANGE at 3438 Delaware Ave, Buffalo, NY 14217 just put customer service to a whole new level. Rob the assistant manager explained everything in detail and was friendly, the manager Tim introduced himself and told me to stop in any time I needed something. They found a small leak that they wrote down so I can have the dealership look into it. I will definitely be back for future oil changes.
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June 2023 by Mike Sarden
Professional service ? do get you in and out quickly ?
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June 2023 by Craig Nilsson
Change oil every 2-3 weeks and always the number one choice. Fast. Perfect for one on the go.
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June 2023 by Garrett Taravella
Great location. The employees are always friendly and informative. Last visit I was in and out. I really enjoy the convince of sitting in the car while getting the oil changed. Keep up the good work.Service: Oil change
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June 2023 by Charla Jordan
Workers are always nice and polite. Service done well.
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April 2023 by Jack DiPasquale
I wouldn't recommend valvoline. 40 minutes for a top off. They couldn't put the car skid plate back on the vehicle ahead of me. Made me wait while others went ahead even though I was there before them. Last time I was here they had troubles putting my skid plate back on. Quality of service has declined immensely.
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February 2023 by Paul D.
Brought my daughter in for an oil change and the team members were courteous and the process was quick and professional!
