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“From.the time my wife and I walked in the store, Paul was pleasant and provided a good customer service. We were very satisfied with our experience.. We would highly recomend Matress firm”
“I made the very unfortunate mistake of going to another nearby mattress store that took my money, never delivered the order, and then closed all of their local businesses with little notice and no communication to customers with open orders. My experience at Mattress Firm was the opposite of this - I wish I had come here in the first place!
During my visit to Mattress Firm I worked with Bob. He was kind and helpful in finding me what I needed and he even measured the mattress and box spring for me so that I'd be sure I was getting what would work best (was working with a kid's car bed, so measurements were specific). Once I settled on what I needed, I was able to pay and have delivery scheduled for less than a week later. The delivery process was smooth and communication was clear throughout the entire process. I also felt that the delivery fee was extremely fair and I really liked that there was an option to have an old mattresses taken away, though this is a service I did not need. Overall, I am super happy with both my in-store and delivery experience and would definitely recommend Mattress Firm (and by extension, Bob).”
“I bought a lift recliner 4 years ago and bought the extended warranty on it.It broke but, between them and their warranty company I had to add some money but, my recliner is being replaced with a better model.They were courteous, and very accommodating.I will definitely bring all my furniture business to them.”
“What a great place to shop. Maria Benckendorf is wonderful. She listened, answers all of your questions, lets you have quiet time to make decisions and then happily guides you to great furniture at a great price. WE are repeat customers and have been buying furniture with Maria at Raymour & Flanigan for over 10 years now.”
10AM - 9PM
480 Balltown Rd, Niskayuna
Furniture Stores
“Nice show room, lots of stock, very helpful associates, and quality furniture. The pricing is premium though, and I feel like free delivery should be offered at this point in Earth's history.”
“I am a returning customer of Islander. My first spa from Islander lasted 19 years. I was very happy with the spa. I meet Ken Durkee in the Balston Spa store this year. Ken's customer service has been outstanding. I have always been happy with the Islander Hotsprings product line, now the service side of Islander matches its product. Ken returns phone calls before I can put my phone down. He has returned all text messages (many of these calls on his "Out of Office Hours") on spa setup, spa chemistry, and even loaned me his moving sliders to move my planters on my deck. I recommend him without reservation. Ken is personable, motivated, and pleasure to work with on any Islander Spa.”
“Great experience didn’t feel overwhelmed with the sales person. Gave us enough space to figure out to make up our minds.Quick delivery time and easy purchase process! I will definitely buy from Zeba again!”
“Vince is wonderful, very intelligent, upfront honest businessman. I applaud is honesty and integrity. Y’all don’t go to another place come here and get everything you need to call your house a home. Will be back again and again. Support our small businesses!! Thank you so much Vince for keeping it real with the prices. If you didn’t know now you do..”
“We went to purchase a toy chest for our granddaughter. We wanted it to be able to withstand a growing child and still be useful into adulthood (coffee table or storage) We found one! The chest was solid wood and will absolutely be a piece of furniture she can use into her future!The prices are higher but remember, it's solid wood. You buy pieces that you expect to last decades.The staff/owners were extremely helpful. They gave us space when we needed it and were available when we needed their help.”
“Rebuilding Saratoga had volunteers come to our home and build a small porch in the back. The job they did was awesome. We couldn’t have asked for a more professional job. Dean Guenther, Hal, Rudy, John C. and John S. were professional, courteous and very hard workers. Thanks to them I and no one else will fall entering or exiting our home. Thank you guys for a fantastic job.”
“I have been shopping here for almost 5 years, and issues have been minimal, but the customer service has been amazing (especially pickup and drive-up).
My only persistent complaint is that self- checkout has closed at 7pm for months now, but there often is just 1 lane open for the remainder of the night, which can be a busy time.”
“Really cool place. This has higher end consignment. Many cool things for your house. No clothes, strictly furniture and accessories for the house. The place has a lot in it. The place was clean and the staff was friendly. Prices are a little high, but the quality seemed pretty good.”
“I didn't find what I needed but they had a little of everything. Some very nice pieces of furniture. Really cute end tables and such. I actually had to hold back from buying something.”
“They have beautiful custom made solid wood furniture. The quality and craftsmanship is better than I have seen anywhere else! We recently purchased two end tables and a small side table. The finish and stain were perfect. They will be my first stop for future furniture needs.”
“Came in for a pool sample test and they simply told me to add some shock treatment / chlorine to the pool. They also didn’t have the solar cover we wanted but were willing to place an order for it.”
“Love my new couch ! Also the 5* review is for Doug -one of the sales managers. I had a moment of heavy stress and doug took care of me and made my buying experience excellent. If you can work with Doug, he will take great care of you. Thank you Doug-”
“I was not expecting to be writing a review for Target, but I was so impressed with a recent experience that I felt the need to share. My wife and I were heading to the check-out registers hand carrying just four items and an empty reusable Target bag. There were two registers open with lines of people pushing baskets filled with goods. The self-checkout stations were all busy and a few more customers were on queue there. Just as we stopped to peruse where we would choose to lineup, a voice spoke out to us asking if we were planning to use either a credit or debit card. As we turned to the voice speaking, we observed an employee standing at a small table amongst some clothing displays holding a portable, wireless, credit card terminal. We responded in the affirmative to using a credit card and she promptly checked us out and provided a printed receipt. Two minutes and we were on our way. It wasn't the technology that amazed me, I first saw this over twenty years ago in Europe, it was the customer service. Recognizing that we had few items and our own bag for carryout, this employee singled us out for a quick and easy checkout process. Thank you, Target store manager, for effectively managing your staff. During this current time of difficulty finding workers, I should also mention that I was impressed with the number of employees I saw throughout the store stocking merchandise. This was quite refreshing.”
“Wonderful, furniture sets, and dining room pieces,extraordinary assortment of nick nacks, lamps and carpets, simply the best ,so"to whom ever is looking, you'll find things to suit your liking, and reflections of personality”
“Give Seana a raise- she went above and beyond to help me find an item I ordered (blue Stanley 40oz) that pickup marked as out of stock. It was on a pallet in aisle she unboxed and gave it to me. Thankful because this trip was out of the way. Thanks again!”
“Clean store. Well organized and has a Starbucks. The woman working in self checkout just now was extremely engaging and helpful, showing me features I didn't know about in my Target app. Bathrooms a little messy.”
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“No pressure from salespeople, very helpful staff, and reasonable pricing for all-wood furniture. Also, there are options for getting your furniture in finished or unfinished conditions.”