Old Brick Furniture + Mattress Co. prides itself on offering low prices and honest service every day, avoiding gimmicks and high-pressure sales tactics often found in other stores. Customers appreciate the transparent pricing, which is consistently 10 to 30% lower than competitors’ so-called "sale" prices. Shoppers have shared positive experiences with staff members like Dave and Kevin, who have been described as attentive, personable, and knowledgeable. Customers value the comfortable shopping environment where they can browse freely and receive guidance when needed. For instance, Dave provides personalized assistance using innovative technology to help customers find the right mattress based on their sleep preferences. Many have found their perfect mattresses or furniture pieces with his help, enjoying a stress-free experience. Old Brick's commitment to quality is evident, with many reviews highlighting the top-quality furniture and the ability to customize selections, such as choosing accent materials that complement home decor. Delivery services are prompt and reliable, often including the removal of old furniture. Overall, Old Brick Furniture + Mattress Co. is recognized for its excellent customer service, quality products, and a pleasant shopping atmosphere, making it a go-to destination for furniture and mattresses.
Great experience. No pressure. I will continue to shop here and recommend them highly.
May 2024
I bought a beautiful couch from the Outlet at a very reasonable price. There was no pressure from the sales people.
May 2024
I bought a lift recliner 4 years ago and bought the extended warranty on it.It broke but, between them and their warranty company I had to add some money but, my recliner is being replaced with a better model.They were courteous, and very accommodating.I will definitely bring all my furniture business to them.
