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February 2024 by Debra Borrelli
Worst pharmacy. Scripts always on back order. Very slow to fill meds needed, never pick up the phone. Help behind the counter have attitudes, abrupt and hung up on me.. Ill go back to Walgreens in Greenville where the pharmacists go out of their way to help you.
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February 2024 by Amanda Soden
There once was a pharmacy in Cairo,Where the service was always a sorrow.The meds were expired,The staff uninspired,Customers left with nothing but woe.
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December 2023 by Kristina Hunter
I’ve never been to a worse CVS. They mess up picture orders, they’ve closed the door in my face before they’re supposed to close for the day, and the pharmacy constantly messes up prescriptions. I would never recommend this place to anybody. It needs new management and employees, or to be shut down and replaced with a Walgreens.
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December 2023 by Rob Remley
Garbage place. Wait at the drive through for nothing. Instead of a longer wait sign just close the damn window. Your store in Cairo is garbage.
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October 2023 by Ken Post
I tried to hang in there as a customer, trying to overlook the extremely long waits to get through on the phone, and the almost always present sign at the drive-through window that reads window closed-register broken. Not repairing the register raises a huge red flag. Sadly, for the Cairo community , this store seems to be on its way out. It was time to transfer my scripts to another pharmacy.
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August 2023 by Stella Luongo
I lived in Hyde Park and the CVS Pharmacy there was great. I moved to the Catskill area and the Cairo CVS Pharmacy needs an overhaul . They had my script for 3 days and never filled it. Called 4 times and on hold more than 40 minutes each time and hung up each time, never being helped. Unbelievable! Went there 2 more times. The first time they were closed. Said someone had an emergency and also they were 2 weeks behind filling scripts. NEVER heard anything like that. Finally after 1 week and 1 day, got my script filled. UPDATE: I needed more scripts filled and they said I could wait. Waited sitting for about 20 minutes. The pharmacist, I think Brain, called me over. He explained all my scripts and was very nice. A better visit there. Hope that kind of service becomes a regular situation.
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August 2023 by Katie fallon
It's awful that you get a text that your script is ready and that you get there and they tell you it's not we just scan it out so it doesn't go redI was then proceed to be told I should've come sooner if I needed it. This is 3 days after I got the text!Just like everyone else I came the soonest I cuuld after work
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July 2023 by William (MxWillay)
Staff are kind and do there best. Pharmacy is severely understaffed. You can not count on the hours that they even say their open, Drive through window is hit or miss depending on the day. Can not call there isn't anyone to answer the phone. If you need a script filled that day I would recommend using a different pharmacy. I can take usually 2 days to fill a script and don't count on getting all your scripts at once. I love CVS I wish the corporation would recognize the issues happening at this store and do more to fix it.
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June 2023 by Heather Daley
CVS pharmacy in Cairo should just close its doors. Don’t waste your time trying to assist people. Just had THE most unpleasant experience with pharmacy staff named Jeremy. Won’t even go over the whole conversation because it’s not worth the time, but that man has absolutely no business interacting with the public. A simple task of attempting to pick up a script, which I was informed was ready yesterday (it wasn’t, so went back today), led to Mr. Jeremy being rude beyond belief. Respectfully, you deserve to get the boot. Will be switching my pharmacy strictly based on my experience today.There is another staff member there, a woman with short hair, she’s good people. Sorry you have to work with someone as miserable as Jeremy!
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May 2023 by Brien Gorman
My doctor sent my prescription here. She attempted to call the pharmacy for over an hour to no one answering phone calls. I drove 30 minutes to discover that the pharmacy is closed. It’s ridiculous to assume that posting a sheet of paper on your store is a sufficient way of telling your customers that you would be closed. Please consider modernizing how this store is ran. An automated voice message would’ve been suffice
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May 2023 by Donna Wase
My husband tried picking up his prescription for 2 days and the pharmacy was closed both days. The website says the pharmacy is open. You try to call and the recording just keeps playing and playing and playing. . . . You can't just leave a patient without access to their meds.
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May 2023 by Doug O
It is so disappointing that a local pharmacy is so poorly managed especially the pharmacy section. CVS has been serving this community for many years. In the last few years the pharmacy section has deteriorated. Numerous pharmacists have come and gone. We all can understand the staffing shortages many businesses are enduring, but this CVS pharmacy has been completely abandoned by the larger CVS corporation. The staff’s frustrations are being taken out on the customers attempting to fill their prescriptions. I’m finally going to abandon having our prescriptions filled at the CVS in Cairo, NY. We are considering either Hannaford or Walmart. This is such a shame!
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December 2022 by Charles Tolliver
The pharmacy staff is rude and absolutely unprofessional!They do not need to be in any customer service positionI will never give them my business again and CVS as a whole should know this team is losing them money!
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December 2022 by Mark Vatalaro
The people at the pharmacy dept are horrible, they have had my prescriptions for 2 weeks, finally get a text that my prescriptions are ready to be picked up, and the angry little elf in the back gets all upset and starts yelling at me and telling me that they're not because they're short-handed. I understand being short-handed, but two weeks come on really? This place deserves less than one star
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December 2022 by Denise Despres
I purchased Swiffer cleaning solution. The price was great and Mini bottles were in stock. It can be hard to find in other places.